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The UPS Store #7116 - Center associate
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The UPS Store #7116
Tahlequah, OK (In Person)
$23,920 Salary, Full-Time
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Job Description
The retail Sales Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. Responsibilities Delivers outstanding customer service to walk-in customers and telephone inquiries Continuously practices good listening skills with customers, The UPS Store team members, and leadership Takes ownership of the customer's shipping needs and offers viable solutions Operates all equipment, software, and devices in an expert fashion and is willing to teach others Maintains a clean and safe work environment Helps with other Center functions as needed, such as faxing, copying, laminating, and binding Prioritizes and optimizes the workload to streamline the production flow Takes action to learn NEW products, services, alternative solutions, and industry trends as well as reviewing/retraining as needed Qualifications High school diploma or GED required Retail/Customer service experience Good communication and people skills Able to cross sell and up sell products and services Strong computer skills, including Microsoft Office and Adobe Suites Strong verbal and written communication skills, including spelling and math Prompt, reliable, and responsible Able to lift 40+ pounds Non-smoking environment Willing and able to work 25 to 40 hours per week for a 6-day work week Able to work and complete tasks independently in a quick turn environment Good project and time management skills Must demonstrate extreme attention to detail in design work Available to work Monday - Saturday Ability to pass Federal Background check Reliable transportation