Humane Society Thrift Store Team Member - Oregon Coast Humane Society

The Oregon Coast Humane Society is currently hiring for a Thrift Store team member. The position is two to four days a week and may include weekends. Our Thrift Store is often the first time people are learning about our shelter, so candidates should be passionate about sharing our mission with visitors and supporting our important work. Join us on this lifesaving adventure!

JOB DESCRIPTION JOB TITLE

Thrift Store Team Member

REPORTS TO

Executive Director HOURS:

25+ hours per week, depending on organization needs

GENERAL SUMMARY

The OCHS Thrift Store Team Member is responsible for overall store operation including collection of donations, processing, sales, personnel and volunteer management, financial performance, and loss control activities. Must adhere to OCHS rules, policies, and safety procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned.

STORE OPERATION

Oversee the proper handling and processing of incoming and outgoing donations; merchandising and processing goods. Maximize sales performance through proper rotation, display, and signage. Ensure that quality customer service is presented and provided by employees and volunteers to all shoppers, donors, employees, and volunteers. Effectively respond to customer complaints or inquires. Ensure that open communication exists at all levels in the store. Ensures store is stocked to full capacity at all times. Maintain well-groomed appearance and acceptable dress in compliance with OCHS guidelines. Maintain sales floor appearance, cleanliness and shopping environment including but not limited to floor care, fitting rooms, cash register, and customer service areas, aisles, trash cans, lights, glass showcases, window ledges and doors. Maintain doors, odor control, cash registers, and restrooms in proper working order. Maintain appearance of building exterior and parking lot appearance, including but not limited to windows, doors, sidewalks, parking lot lights, dumpster area, landscape, store entry and signage. Maintain proper area appearance, housekeeping, and overall work environment. Maintain all machinery in proper working order. Maintains a complete and open dialog with Executive Director and Store Manager regarding any development within the scope of the Keyholder. Demonstrate attention to and understanding of sound business practices. Develop and maintain smooth, cooperative working relationships and communications while demonstrating an awareness of and consideration for the opinions and feelings of others. Promotes the development of OCHS's vision of growth and efficiency. While performing the duties of this job, the employee is frequently required to stand, walk, and talk or hear. The employee is occasionally required to reach with hands and arms. The employee must frequently lift and/or move up to 10-25 pounds and occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, color vision, and depth perception.

ESTATE SALES AND EVENTS

Pick up donations and deliver purchased items for thrift store, events, and estate sales. Perform event set-up and support. Provide expertise regarding pricing.

SAFETY AND LOSS PREVENTION

Maintains safe working conditions and properly trains employees and volunteers to perform in a safe manner. Ensure the store and surrounding premises are kept clean and free of safety hazards and that safety procedures are understood and followed by all store employees and volunteers. Ensure that Loss Prevention and security matters are reported, investigated and corrected in a timely manner. Ensure proper operation of store security and safety systems including, but not limited to door locks, alarms, bank deposits, safe, incident reports, fire extinguishers, and cash handling procedures. Ensure proper handling of cash through enforcement of cash register procedures, and accurate and timely submission of proper reports.

HUMAN RESOURCES

Hire, train, and direct the activities of store volunteers to provide an efficient and effective workforce. Maintain morale of volunteers and visitors. Plan and prepare work schedules and assigns volunteers to perform specific duties. Ensure proper adherence by store staff and volunteers to company policies and procedures. Employee must immediately inform Executive Director of any arrests and/or convictions that occur while employed with

OCHS. WORK ENVIRONMENT/HAZARDS

Limited hazards due to lifting, pulling, and pushing merchandise by self or others. Requires a high level of adaptability and flexibility. Field of work includes office, donation area, production area, and store sales floor and surrounding grounds.

COMPETENCY

To perform the job successfully, an individual should demonstrate the following competencies: Technical Skills

• Strives to continuously build knowledge and skills. Customer Service
• Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments. Interpersonal Skills
• Remains open to others' ideas and tries new things. Oral Communication
• Responds well to questions. Teamwork
• Gives and welcomes feedback; Supports everyone's efforts to succeed. Ethics
• Upholds organizational values. Organizational Support
• Follows policies and procedures. Motivation
• Measures self against standard of excellence. Professionalism
• Approaches others in a tactful manner. Quality
• Completes work in timely manner; Strives to increase productivity. Safety and Security
• Observes safety and security procedures; Reports potentially unsafe conditions. Adaptability
• Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality
• Is consistently at work and on time. Dependability
• Takes responsibility for own actions. Initiative
• Asks for and offers help when needed. Innovation
• Generates suggestions for improving work.

QUALIFICATIONS

The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Must be able to meet and communicate effectively with the public.
• Must be able to read and write.
• Must be able to function independently and as part of a team.
• Must be at least 18 years of age.
• Must be able to do heavy lifting, stand, walk, carry, push, stoop, bend, twist, crouch, grasp, kneel, and climb.
• Must not present a direct threat to the safety and health of self, others, or to property.
• Must provide identification and eligibility to work in the United States of America.
• Must be able to communicate effectively with co-workers and customers.
• Must exercise good judgment.
• Be flexible in work assignment to accommodate changing organization demands.
• Must have sufficient command of the English language to communicate with customers, co-workers, and supervisors.
• Reports for scheduled work regularly and on time. Notifies supervisor as soon as possible regarding the need and expected length of time of any absence.
• Must be able to perform essentials functions of the job description task analysis with or without accommodation.

Job Type:

Part-time Pay:

$16.00

• $17.

00 per hour People with a criminal record are encouraged to apply Ability to

Commute:

Florence, OR 97439 (Required) Ability to

Relocate:

Florence, OR 97439: Relocate before starting work (Required)

Work Location:

In person