Retail Associate

Who We Are:

We're Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive adventures—whether that's surviving a zombie apocalypse or battling on the high seas. Since 2017, we've led the industry in location-based VR. Join us and help build the future of entertainment! Interested in working at Sandbox VR? Sneak peek of our store experience HERE .

What You Will Be Doing:

Create Unforgettable Guest Moments Greet guests with energy and invite them into an exciting, welcoming environment Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up Proactively share offers (F&B, repeat visits, gift cards) to boost engagement Be a Tech & Experience Expert Master our proprietary tech and keep gear calibrated Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests Communicate with management and tech support when issues arise, clearly and quickly Keep Things Running Smoothly Maintain a spotless, high-energy store that meets Sandbox VR standards Sanitize gear thoroughly and display materials/gift cards to brand expectations Prepare iPads, body trackers, and gear before and after every session

What We Are Looking For:

Egoless & Coachable:

You take feedback well and pitch in wherever needed

Adaptable & Proactive:

You're resourceful, self-driven, and good with change

Team-Focused:

You stay positive and celebrate group wins

Reliable:

On time, in uniform, and ready to shine

Physically Able:

On your feet, some lifting (up to 40 lb.), occasional stairs

Weekend Availability:

Required Experience:

1+ year in retail/hospitality

Benefits:

Paid sick time + 401(k) match Commuter benefits (transit + parking) Referral bonuses + employee discounts Free VR sessions + guest review bonus

Note:

Evening and weekend availability may be required depending on the business' needs. To ensure a fair and efficient process, Sandbox VR uses limited AI tools to assist in resume review. Specifically, we use Lever's "Talent Fit" feature to identify applications that may align closely with job requirements. However, these tools do not make hiring decisions. Every candidate is reviewed by a real person, and final decisions are always made by our recruiters and hiring managers.