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Verizon Associate
Job
SkyBound, Inc.
Remote
$54,600 Salary, Full-Time
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29
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Job Description
Skybound, Inc., a sales and development firm, seeks a Verizon Associate to become a trusted presence throughout Fairfax neighborhoods. The Verizon Associate builds relationships through consistent, caring engagement, learning each household's needs and recommending Fios fiber-optic plans that deliver sales value. As a Verizon Associate, you help customers learn how Verizon Fios Internet can meet their everyday online needs. By listening carefully and offering clear guidance, the Verizon Associate creates helpful sales discussions that focus on reliable internet service. The Verizon Associate's approach ensures every conversation balances strong customer care with productive sales engagement. Core Functions of the Verizon Associate Engage with customers in person to assess their current internet, TV, and phone setups, then demonstrate how Verizon Fios can upgrade their experience. Listen to household needs like remote work, streaming, or gaming, and tailor Fios plans to match their lifestyle, driving personalized sales. Showcase Fios' fiber-optic speed in real-world terms, like no buffering during movie nights, to convert interest into sales. Address concerns about installation or cost with clear, simple answers to build trust and close sales. Follow up post-installation to ensure everything works perfectly and identify opportunities for add-ons like security systems or streaming devices. Keep detailed notes on customer interactions to personalize future Fios sales conversations and build rapport. Education & Experience Needed for the Verizon Associate Experience in sales or customer support is a bonus. Basic tech familiarity with Fios products, plans, and installation processes. Self-motivated attitude with the ability to work independently and as part of a team in a sales environment. Preferred Skills for the Verizon Associate Commits to continuous learning to keep sales knowledge sharp. Practices patience as a top-tier sales skill when explaining the value of fiber. Stays organized to ensure that every sales lead is followed up with care and timing. Paints a vivid picture of a seamless home office during a high-impact sales pitch.