Sales & Customer Service Associate

Message Envy/ Spa experience preffered Do you love helping others? As a team, we're committed to delivering an excellent experience every time and growing our member base to help more people on their wellness journey. Your role in our mission is converting guests to members, retaining members, driving retail sales, and delivering an amazing experience.

This includes:

Providing outstanding customer service by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone in our location. Promoting the value of total body care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations. Driving member retention through outreach via phone and email to current members. Upholding the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy. Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members. Here's what's in it for you: The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with: Benefits that help you take care of you including a free 60 minute session, paid time off, a flexible-fun work environment A healthy compensation plan that rewards your hard work with hourly pay, plus commission A dynamic, energizing environment where you're consistently challenged, never bored. Training to help you grow and refine your sales and customer service skills.

Job Types:

Full-time, Part-time Pay:

$13.00 - $16.00 per hour

Benefits:

Employee discount Flexible schedule

Work Location:

In person Sales & Customer Service Associate 3.1 3.1 out of 5 stars Message Envy/ Spa experience preffered Do you love helping others? As a team, we're committed to delivering an excellent experience every time and growing our member base to help more people on their wellness journey. Your role in our mission is converting guests to members, retaining members, driving retail sales, and delivering an amazing experience.

This includes:

Providing outstanding customer service by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone in our location. Promoting the value of total body care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations. Driving member retention through outreach via phone and email to current members. Upholding the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy. Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members. Here's what's in it for you: The rewards of the job go beyond the difference you'll make in the lives of members and guests. We offer a culture of care that inspires you to be your best with: Benefits that help you take care of you including a free 60 minute session, paid time off, a flexible-fun work environment A healthy compensation plan that rewards your hard work with hourly pay, plus commission A dynamic, energizing environment where you're consistently challenged, never bored. Training to help you grow and refine your sales and customer service skills.

Job Types:

Full-time, Part-time Pay:

$13.00 - $16.00 per hour

Benefits:

Employee discount Flexible schedule

Work Location:

In person