Store Associate

Store Associate

THE UPS STORE

# 4794 Sugar Land, TX Job Details Part-time | Full-time $11 - $13 an hour 2 hours ago Qualifications Computer operation Customer communication Interpersonal skills Packing Attention to detail Full Job Description Job Summary Join our dynamic team as a Store Associate and serve as a key connection between The UPS Store and our valued customers. In this fast-paced role, you will deliver exceptional customer service while supporting the efficient day-to-day operations of the store. The ideal candidate is enthusiastic, organized, and customer-focused, with strong interpersonal and communication skills that help create a welcoming and professional environment. A proactive mindset and ability to work collaboratively within a team will contribute to overall store success and customer satisfaction. Basic computer proficiency is recommended and may be required, including familiarity with Microsoft Office applications such as Word and Excel. Knowledge of internet-based applications is preferred. Physical requirements include the ability to stand for extended periods and lift moderately heavy packages as needed. Work directly with customers to offer packaging and shipping for customers, professional and timely printing solutions, faxing, taking passport photos, stocking, cleaning, selling retail gift items, using POS to ring in sales, etc. Training provided. Increased responsibilities and advancement with proven performance.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Greet customers in a friendly manner; determine customer needs, and how to exceed their expectations. Deliver exceptional customer service through customer engagement and quality product delivery. Be knowledgeable of products and services offered and properly promote them to customers. Identify customer needs and offer additional services which could benefit them. - Receive, sort and place mail in mailboxes accurately. Record all sales transactions completely and accurately in Point of Sale system. Pack contents for shipping using established procedures and products.- Receive and prepare documents for printing. Operate all other software packages. Receive and process packages for shipping, including lifting and weighing packages, accessing shipment manifesting software, and generating labels. May require retrieving packages from customer's vehicle when requested. Process and document damaged shipments, late and lost package claims. Assist in merchandising the store, including: stocking shelves with product, ensuring clean and orderly appearance of product, informing appropriate personnel of inventory levels for re-ordering supplies.

Perform end of day duties:

reconciliation of cash, checks, money orders, credit cards, and all other transactions accurately and in accordance with company policy and procedure. Operate copiers, fax machines, binding equipment and all other office machines in a safe, efficient and productive manner. Help customers operate office machines located in retail area. General housekeeping duties. Other duties as assigned.

QUALIFICATIONS

Prior retail / hospitality experience preferred; outgoing individual with excellent customer service skills and know-how; computer skills must be comprehensive as 95% of the services we offer in the store require technical capabilities; must be very detail oriented and organized; must be a team player, this position requires reliability and dependability; must be able to lift up to 50 pounds. Must have English proficiency and Bilingual is preferred.

Required experience:

Retail or Hospitality for 1 year Email your resume for consideration.

Pay:

$11.00 - $13.00 per hour Application Question(s): Willing to do

In-person Interview Work Location:

In person