FIXED OPS ASSISTANT
Job
Chantz Scott Automotive Group
Big Stone Gap, VA (In Person)
Full-Time
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Job Description
Job Summary We are seeking an energetic and customer-focused Fixed Operations Assistant to join our dynamic dealership team. In this role, you will be the vital link between our service department, customers, and internal teams, ensuring smooth operations and exceptional guest experiences. Your enthusiasm, communication skills, and attention to detail will help create a welcoming environment while supporting daily administrative and logistical tasks. This paid position offers an exciting opportunity to develop your skills in a fast-paced automotive setting while contributing to our commitment to outstanding customer service. Responsibilities Greet guests warmly upon arrival and assist with their needs in a friendly, professional manner. Answers phone calls/emails from customers needing appointments or other information Coordinate vehicle drop-offs and pick-ups, ensuring efficient flow within the service area Assist with cash handling, cashiering duties, and retail math to process payments accurately Support the delivery of vehicles to customers or external locations Communicate effectively with team members and guests to relay information clearly and promptly Maintain cleanliness and organization of the service waiting area and related workspaces Requirements Previous experience in guest services or hospitality is highly desirable Valid driver's license with experience operating manual transmission vehicles Ability to drive safely within dealership premises Strong communication skills in both verbal and written formats Experience in dealership operations or as a delivery driver is preferred Cash handling experience along with retail math proficiency for accurate transactions Excellent customer service skills with a positive attitude and professional demeanor Join us as a Fixed Operations Assistant and become an integral part of delivering memorable guest experiences! We value energetic individuals eager to grow their careers in a supportive environment that emphasizes teamwork, professionalism, and exceptional service. This is a paid opportunity designed for motivated candidates ready to make an impact every day.
Pay:
From $15.00 per hourWork Location:
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