Harley-Davidson Service Advisor

Harley-Davidson Service Advisor Wilkins Harley-Davidson Barre, Vermont Full-time Tuesday through Saturday Closed Sundays and Mondays Join a Team That Works Hard and Loves What We Do Wilkins Harley-Davidson is looking for an energetic, customer-focused Service Advisor to join our team. This is a great opportunity for someone who enjoys working with people, thrives in a fast-paced environment, and wants to be part of a driven team in a fun place to work. If you are friendly, organized, dependable, and enjoy helping customers while being around the Harley-Davidson brand every day, we want to hear from you. What You'll Do Greet customers in a friendly, professional, and timely manner Assist customers at the service counter with their parts and service needs Recommend parts, accessories, and upgrades that enhance the customer's riding experience Promote current specials, new products, in-store promotions, and upcoming events Answer incoming phone calls professionally Handle multiple customers at once while staying organized and maintaining a high level of service Process cash and credit card transactions accurately Notify customers when special order or back-ordered items arrive Help resolve customer concerns with empathy, professionalism, and a positive attitude Keep showroom shelves and displays stocked and organized Attend department meetings and stay current on inventory and merchandising Assist with customer follow-up by phone or email to invite previous customers back into the dealership Complete paperwork accurately and maintain organized records Qualifications Friendly, outgoing personality Strong customer service and communication skills Ability to multitask in a fast-paced environment Team-oriented attitude Strong attention to detail and organization General computer knowledge and ability to learn dealership systems quickly Experience with computerized parts, service, or inventory systems is a plus What We're Looking For Someone who treats customers and coworkers with fairness, courtesy, and respect Someone who is prompt, dependable, and flexible Someone who maintains a positive, upbeat attitude Someone who takes pride in delivering a great customer experience Someone who works well with others and follows direction Physical Requirements Ability to stand and walk the sales floor for most of the day Frequent bending, stooping, crouching, reaching, and lifting up to 50 pounds Work Environment Majority of work is indoors Occasional outdoor work during events and open houses Why Wilkins Harley-Davidson At Wilkins Harley-Davidson, our values are built around dedication to the Harley-Davidson brand, creating a superior customer experience, accountability, and continuous improvement. We are proud of our team culture and are looking for someone who wants to contribute, grow, and be part of something strong.

Schedule:

Tuesday through

Saturday Location:

Barre, VT Employment Type:

Full-time Feel free to forward your resumes electronically to the following: John AT WilkinsHarley Com John W. Lyon 663 South Barre Road Barre, Vermont, 05641 (802) 476-6104

Job Type:

Full-time Pay:

$42,000.00 - $47,000.00 per year

Benefits:

401(k) matching Employee discount Health insurance Paid time off

License/Certification:

Driver's License (Required)

Work Location:

In person