Front Desk Sales Associate

Job Listing:

Front Desk Sales Associate -

Apex Auto Pros Date Posted:

May, 27th, 2026

Pay:

$20.00 - $28.00 per hour (base hourly pay + commission structure)

Location:

9220 Provost Rd, NW, Silverdale, WA 98383

A Little Bit About Us:

We opened our first shop where we currently reside in Mid 2024 and are in a high-growth phase, and we're looking for a front-of-house professional to be the "voice" of our business and the engine that keeps our daily operations running smoothly. We adapt to the changes the business takes us on. This is not a typical "sit and wait for the phone to ring" receptionist role. We need a proactive, detail-oriented go-getter who loves talking to people, closing sales, keeping systems organized, following outlined procedures, and solving problems independently.

Growth Opportunity:

We are a fast-growing local business that truly believes in promoting from within. We reward hard work, reliability, and initiative with more responsibility and higher earning potential over time.

Our Mission:

To serve our neighbors with integrity and to be Kitsap County's best car care provider, ensuring every client drives away happier.

Here's What We Offer:

Compensation & Bonuses:

Hourly Pay:

$20-$24/hour based on experience

Quarterly Performance Bonuses:

Earn 1% of gross revenue for hitting quarterly targets (review rate, response rate, close rate, shop efficiency)

Benefits:

401(k) retirement plan with 4% company match Deep employee discounts on all our services Full access to all shop equipment for your personal vehicle Free lunch and dessert every week Why YOU Might Like Working at

Apex Auto Pros:

Performance-Driven Culture:

We reward results. Your quarterly bonuses are directly tied to metrics you control: bookings, reviews, lead conversion, and operational excellence.

Real Team Culture:

We work hard but keep it light. We value a positive work environment where you can bring your best attitude every day.

Meaningful Customer Interactions:

We typically see 3-8 clients per day, giving you time to have genuine conversations and educate customers on our services.

Systems & Growth:

We run on clear systems and processes. If you love organization, accuracy, and continuous improvement, you'll thrive here.

Where and How You'd Work:

Location:

Front desk of our shop in

Silverdale Schedule:

7:30 AM to 4:00 PM, Tuesday-Saturday (5 days/week) Punctuality and reliability are non-negotiable in this role What You'd Do in

This Role:

Sales & Customer Experience (Primary Focus) You're the first voice customers hear. Convert leads into bookings, upsell services, and create exceptional experiences. Operations & Administration Own the daily schedule and keep our systems running flawlessly. Manage the calendar and maintain optimal capacity (not booked beyond 2 weeks) Handle customer check-ins/check-outs and process all payments Execute end-of-day procedures and conduct initial hiring vetting calls Problem Solving & Coordination Handle customer issues and operational challenges before they escalate. Resolve complaints professionally and coordinate with service leads on quality issues Exhaust independent solutions before consulting ownership - we need problem-solvers, not problem-reporters Support inventory management and equipment upkeep (shared with lead roles) You're Probably a

Match If:

You Are Exceptionally Reliable:

You show up on time, every time (7:30 AM sharp, Tuesday-Saturday) Consistency and dependability are non-negotiable core values for you You Sweat the

Small Stuff:

Whether it's a typo in a customer's email or text, you notice and fix details others miss You take pride in keeping systems perfectly organized You Are a

Proactive Problem Solver:

You research, think, and attempt solutions before asking for help

You Bring Positive Energy:

You genuinely enjoy talking to customers and building relationships You contribute to a supportive team environment

What Winning Looks Like:

Secure our baseline number for new bookings every single day Hitting our review % rates Responding to all lead and clients within 1 hour Having a high lead-to-booking conversion percentage Managing time efficiency for employees

System Excellence:

Maintain 100% accuracy across all systems Keep bookings optimized (not booked out more than 2 weeks) Zero missed calls during business hours How to

Apply:

Submit your resume and a brief paragraph explaining why you would be a great fit for this sales-oriented, detail-focused customer service position in a small business to: apexautoproswa@gmail.com

Job Type:

Full-time Pay:

$20.00 - $28.00 per hour

Benefits:

401(k) 401(k) matching Employee discount

Experience:

Receptionist:

1 year (Preferred) Ability to

Commute:

Silverdale, WA 98383 (Required)

Work Location:

In person