Job Description
Part-Time Retail & Theater Representative
MILWAUKEE PUBLIC MUSEUM INC
Milwaukee, WI Job Details Part-time $15 an hour 8 hours ago Benefits Commuter assistance Dental insurance Paid time off Vision insurance 401(k) matching Qualifications Retail sales transactions Crowd interaction Retail customer service procedures Promoting products Visual merchandising Store closing procedures Display design Store opening procedures Filing Cash drawer securing Audience engagement for live performances Shelf stocking High school diploma or GED Retail merchandising procedures Cash register operations Venue customer assistance Food service Merchandising display arrangement Cleaning POS systems Event customer service Entry level Full Job Description MPM is hiring one (1) Part-Time Retail and Theater Representative. The Representative will split time in the Museum Shop, Haymarket Candy Store, and Dome Theater & Planetarium, ensuring a consistently high-quality experience for all guests throughout the museum. The position is15-20 hours a week but can vary within a work week based on scheduling needs. It includes days, evenings, weekends and holidays. Interested applicants must be available to cover at least one shift per weekend and have the flexibility for occasional evening events. Schedules are available 4 weeks in advance and this position participates in an incentive sales program. In this role you will:
Actively engage in discussions of products with guests. Promote MPM events, concessions sales, and shopping. Use the Retail POS systems, including opening and closing registers, handling exchanges and returns, ensuring a balanced cash drawer, and reconciling end of day reports. Organize, stock, and clean displays regularly without direction Open and close the theater concession stand, including making popcorn, restocking, cleaning, and filing end of day reports. Be the first point of contact at the theater; welcoming guests, monitoring traffic flow, verifying theater tickets, and assisting guests to their seats as needed. Provide support to theater staff by occasionally starting and ending Planetarium Programs and Giant Films, making pre-show and post-show announcements, monitoring the shows for sound and video issues, and reporting concerns immediately to management. You will be successful in this position if you: Clearly and effectively communicate information to a variety of audiences. Are attentive to your surroundings and enjoy problem-solving. Take pride in creating attractive displays in line with events, including organizing, cleaning, and stocking. Are personable and customer service oriented. Possess prior experience providing customer service and cash handling. Have a high school diploma or equivalent education. Qualifications That Are Preferred but Not Required:
Previous opening/closing experience in a retail environment. Benefits:
Dental and Vision Insurance Paid Time Off Package 401(k) Retirement Plan with Employer Match Free Museum Membership Museum Shop, Food, & Beverage Discounts Parking Subsidy/Discounted Bus Pass is a natural and human history museum located in downtown Milwaukee, Wisconsin. The museum is among the oldest in the United States, with a history dating back to the 1850's. We offer great career opportunities for people with all levels of training, experience, and education. We are a composition of diverse and talented staff working together as a team to offer our visitors the best possible immersive experience in learning and enjoyment. A career with the Milwaukee Public Museum allows you to connect your skills and abilities in a rewarding position with a non-profit organization doing good work in our community. MPM provides an unlimited opportunity to gain knowledge about our world, as you connect with visitors, donors, innovative staff members, curious students, interns and volunteers in your day-to-day-work. See what MPM has to offer! The Milwaukee Public Museum is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
