Assistant Store Manager

Assistant Store Manager Johnnie-O - 4.0 Birmingham, AL Job Details Full-time 1 day ago Benefits Paid time off Employee discount Flexible schedule Qualifications Teamwork Customer returns handling Merchandising Assistant manager experience Store management CRM system proficiency Retail management

Full Job Description Job Description:

We are seeking a dynamic and experienced Assistant Manager to join our team at Johnnie-O Retail. As an Assistant Manager, you will be a key player in supporting the Store Leader in creating a positive and high-performing store environment. Your leadership, organizational, and communication skills will be essential in achieving operational excellence and delivering an outstanding customer experience.

Key Responsibilities:

Leadership and Partnership:

Collaborate with the Store Leader and team members to execute company directives and standards. Support in creating a store environment that aligns with Johnnie-O Retail's culture and values through effective communication and teamwork.

Customer Focus:

Assist in maintaining a strong selling culture and positive store atmosphere, embodying our core value of Spreading Good Vibes. Process in-store sales, returns, and exchanges efficiently and professionally, ensuring exceptional customer service.

Operational Excellence:

Support in managing cash procedures, in-store events, and community engagement activities. Assist in overseeing inventory management, including in-store fulfillment, transfers, adjustments, and cycle counts, ensuring accuracy and organization.

Visual Merchandising:

Assist in maintaining visual standards and maximizing real estate to drive sales growth. Collaborate with the Visual Team to create engaging floor spaces and showcase merchandising updates.

Team Management:

Support the Store Leader in upholding people-centric selling strategies and cultures through coaching and teamwork. Assist in recruiting, onboarding, and developing a diverse and motivated team, ensuring a positive working environment.

Communication and Collaboration:

Communicate effectively with the team, fostering trust and collaboration. Collaborate with the Store Leader and team members to achieve business goals and maintain a positive store atmosphere.

Sales and CRM:

Assist in driving sales through effective scheduling, ensuring peak hours are covered while staying within allotted hours. Utilize CRM tools for guest capture, retention, and product feedback.

Qualifications:

At least 1 or more years of managerial experience or 1 or more years of internal Johnnie-O experience. Strong organizational, communication, and leadership skills. Understanding of retail operations, inventory management, and customer service. Proficiency in utilizing CRM tools and other business software. Johnnie-O retail franchisees operate as independent business owners. If you apply and are hired at a franchise location, you would be an employee of the franchisee and not an employee of the Johnnie-O Corporation. We have great opportunities within both our franchise retail locations and our Johnnie-O Corporation.

Benefits:

Employee discount Flexible schedule Paid time off

Experience:

Retail management: 1 year (Preferred)

Work Location:

In person