Yogurtland Brands Store Manager

Yogurtland Brands Store Manager Yogurtland

• 3.6 Irvine, CA Job Details $16
• $20 an hour 3 hours ago Qualifications Microsoft Word Quick service & fast food restaurant Store management Accounting Food service management Hospitality management Full Job Description

DETAILED JOB SUMMARY

Extended Brands Store Manager

DEPARTMENT

Operations

REPORTS TO

Operations Department

LOCATION

Assigned Store

FLSA STATUS NON-EXEMPT SHIFT WORKED

Monday through Sunday, Days and Nights SALARY $16

• 20 per hour

POSITION OVERVIEW

Manages the operation of the store and its financials. Ensures company standards are met and great guest service is provided. Ensures that all daily, weekly, period, and annual tasks are accomplished, and goals are met. Assists in the development of the brand through continuous improvement. Upholds and executes the vision and mission of Yogurtland Brands and assists others in doing the same.

CULTURAL QUALIFICATIONS THTK

Totally Honest

• Totally Kind
• We work and live with great integrity, transparency, and compassion. Humble
• Modest, Respectful and Open. We are modest, respectful, open and never arrogant, despite our successes. We grow by giving and accepting honest feedback, even when it is personally challenging.
• Heart & Soul
• Passionate and Totally committed. We seek a quality of expression that touches our deepest relationships beyond the surface. This perspective permeates the way we live, the way we work and the choices we make. Team Play
• Selfless and Team first. We work collaboratively by capitalizing on the strengths of every member of our team and collectively own both our successes and our shortcomings. Imaginative
• Innovative, bold and whimsical w ith an open mind and fresh ideas with are continuously evolving and creating new possibilities in our products, the way we do business, and our interactions with others.

KEY METRICS

Same Store Sales Increase Food Cost Labor Cost Net Profit Guest Feedback Operations Evaluations

ESSENTIAL JOB FUNCTIONS

Manages and oversees the entire restaurant operation Delivers superior guest service and ensures guest satisfaction Assists in the development of the business and brand Controls store operational cost (food, labor, etc.) Ensures all Associates adhere to all company standards, policies, and procedures Coordinates and communicates assignments throughout shift Coordinates training, coaching, and development of Associates Is the "role-model" for outstanding customer service and overall Associate standards Ensures cleanliness, health, security, and safety standards are always maintained Maintains building, machines and store operating equipment and schedules preventive maintenance Maintains and creates reports and records-based company standards and in compliance of local, state, and federal regulations Maintains a cooperative and interactive relationship with the Corporate office

CORE COMPETENCIES

Ability to problem solve quickly and effectively Effective customer service skills delivered with a friendly disposition Ability to communicate clearly and concisely Ability to actively listen and address Associates' and guest's concerns, comments and/or issues Ability to lead others in always upholding company standards Knowledge of staffing, scheduling, and inventory processes Internally motivated and able to motivate others Ability to act independently and effectively Knowledge of organizational and planning skills Knowledge of team building, leadership, coaching, and mentoring skills

OTHER REQUIREMENTS

(LICENSES/CERTIFICATIONS) Minimum 2 years of experience managing QSR restaurant Full understanding of restaurant operations and accounting Some college or equivalent experience. Proficient with MS Office Word and Excel programs. ServSafe or equivalent certification.

PHYSICAL REQUIREMENTS

Continuous (67-100%) Walking, standing, hand use, cash register. Bending, neck flexion, twisting and lifting up to 25 lbs from shoulder to shoulder, Frequent (34-66%) carrying up to 25-40 lbs up to 100 feet, pushing and pulling, fine manipulation, firm grasping, reach above to below shoulder, key board. Occasional (11-33%) Squatting, climbing, kneeling, lifting up to 50 lbs from floor to shoulder, gross manipulation. Seldom (1-10%) Sitting, climbing, and lifting up to 10-25 lbs from floor to above head, lifting 26-50 lbs from waist to above head, carrying up to 50 lbs up to 200 feet, 10 key.