Front End Supervisor

Front End Supervisor

JMANN LLC - 1.0

Pomona, CA Job Details Full-time $18.50 - $19.75 an hour 20 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Employee discount Qualifications Staff supervision Team supervision Managing retail teams Shift management High school diploma or GED Sales conversion rate (success metric) Manual handling Retail management Retail sales Full Job Description At Brightmore Brands , we're all about sustainability and making a difference. We run a network of thrift stores that include EcoThrift, Texas Thrift, Unique Thrift, and MyThriftStores across California, New York, New Jersey, Minnesota, Texas, Oklahoma, Maryland, Virgina, and Delaware. Every day, we sort through over 231,000 pounds of items to help keep usable goods out of landfills. By reselling and recycling apparel, we reduce waste and help fund important social causes. Our mission is to create a more sustainable retail system that's good for the planet and gives back to the community. Job Summary As the Front-End Supervisor , you'll play a key role in creating a positive and welcoming experience for every customer. You'll lead and support the cashier team, ensure the front end and sales floor are clean, organized, and customer ready, and handle nightly closing reports. Your focus on delivering excellent customer service will help set the tone for the entire store. Duties and Responsibilities Open and close the store independently, following company procedures and securing donations and cash. Deliver excellent customer service, assisting shoppers, answering questions, and handling concerns professionally. Supervise front-end and floor staff during shifts, ensuring smooth operations and a positive team environment. Ensure the sales floor is clean, organized, and well-stocked, with appealing product displays Assist with processing donations, sorting, pricing, and tagging items for resale Support donation intake, helping customers unload and thanking them for their contributions. Monitor store appearance and merchandising, rotating inventory to keep the sales floor fresh and inviting. Help train new team members, especially on customer service expectations and donation handling. Education and Experience High School Diploma or GED Minimum of 1 year of supervisory experience required. Physical and Scheduling Requirements Ability to stand and walk for extended periods Must be able to lift up to 50 pounds Flexibility to work varied schedules, including weekends, evenings, and holidays Must have reliable transportation to store location Fulltime position mainly evenings and weekends.

Job Type:

Full-time Pay:

$18.50 - $19.75 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance

Shift:

8 hour shift Evening shift

Education:

High school or equivalent (Preferred)

Work Location:

In person