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Store Manager
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Impulse Music Academy
Santa Clarita, CA (In Person)
$50,590 Salary, Full-Time
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Job Description
Store Manager Impulse Music Academy Santa Clarita, CA Job Details Full-time $22.00 - $25.75 an hour 19 hours ago Benefits 401(k) Paid time off Employee discount Retirement plan Qualifications Vendor relationship building Computer operation Microsoft Outlook Operations management Spreadsheets Staff scheduling Process improvement Team scheduling Metrics Reporting Administrative experience Key Performance Indicators Parent communication in school administration Leading team collaboration initiatives Management reporting Retail management Full Job Description About Us Impulse Music Academy is a growing, community-rooted music school, store, and performing arts space dedicated to inspiring students of all ages through music, movement, and the arts. We are building something extraordinary, and we are looking for an exceptional leader to join our team full-time. The Opportunity We are looking for a driven, dependable Store Manager to serve as the operational backbone of the location. This is a leadership position for someone who thrives in a fast-paced environment, loves building systems, and genuinely cares about people. You will be the go-to person ensuring the school runs smoothly, while helping shape the culture of our organization. If you have managed a high-volume QSR or retail operation, or similar fast-paced service environment, you already have many of the skills we are looking for! A passion for music and the arts is a bonus, and a hunger to learn and lead is important. Key Responsibilities Operations & Management Oversee day-to-day operations of the your location, ensuring a welcoming, organized, and professional environment; Manage and maintain schedules for students, teachers, and studio spaces; Own the student enrollment and retention pipeline, from inquiry to registration to re-enrollment; Ensure facilities, equipment, and supply needs are consistently met; Serve as the primary point of contact for escalated student and family concerns; Cultivate relationships with vendors, suppliers, and B2B accounts; Conduct inventory audits and build and reorder stock, as needed. Team Leadership Foster a positive, mission-driven team culture rooted in accountability and care; Coordinate substitute coverage and contingency plans to minimize disruption. Metrics & Performance Track and report on key performance indicators; Oversee and analyze metrics, identifying trends and opportunities; Present regular operational reports to leadership; Identify and suggest process improvements based on data. Sales & Community Development Drive local outreach and enrollment growth through community partnerships, events, and relationships with schools, churches, and organizations; Support marketing initiatives and seasonal campaigns to grow the student base; Represent the school at community events and cultivate the school's public presence; Develop and steward relationships with parents, students, and local stakeholders. Tentative Operations Schedule Monday - Friday What We're Looking For Required 2+ years of management experience in a fast-paced, people-facing environment; Proven ability to manage schedules, staff, and competing priorities simultaneously; Strong communicator, written and verbal, with students, parents, and team members; Data-oriented and comfortable with tracking and reporting on operational metrics; Reliable, organized, and solutions-focused under pressure; Positive attitude and genuine desire to grow with the company; Computer-savvy individual (proficiency with Excel, Outlook, and Google Suite) and a quick learner. Preferred (Not Required) Experience in food & beverage, hospitality, or retail - this background translates well; Experience in music retail; Ability to complete light repairs (restringing, guitar set ups, etc.) Background or personal interest in music, performing arts, or education; Familiarity with CRM, scheduling, or studio management software. Compensation & Benefits Competitive salary; Opportunities for performance-based bonuses tied to enrollment, sales, and retention metrics; A creative, mission-driven workplace where your work genuinely matters; Discounted lessons for you and immediate family members; One week of PTO per year, accrued weekly. Why Us? We value people who are hungry, humble, and hardworking, not perfect resumes. If you've excelled in high-pressure service environments and are ready for something meaningful, we want to hear from you. How to Apply Send your resume and a brief note (aka a cover letter) telling us about you! We review applications on a rolling basis. Qualified candidates will be contacted for an initial interview within one (1) day of applying.