Assistant Operations Manager

Assistant Operations Manager The Brownstone Hartford, CT Job Details Full-time $55,343.86 - $65,000.00 a year 2 hours ago Benefits Paid time off Employee discount Retirement plan Qualifications Vendor relationship building Teamwork Budget control Team leadership Team development Kitchen cost control Attention to detail Hospitality industry experience Organizational skills Financial performance measurement Restaurant cost management Managing food service teams Food service management Full Job Description Overview The Brownstone Restaurant Group is a growing independent hospitality company built around quality food, strong culture, and operational excellence. Current concepts include The Brownstone Pizza Bar Hartford & West Hartford (Opening Soon) and another emerging concept. We are looking for an ambitious hospitality leader to work directly alongside owner and help oversee multiple locations. This is not a corporate desk job. This is a hands-on leadership position designed for someone who wants to grow into a Director of Operations role as the company expands. The right candidate will be mentored directly by ownership and have the opportunity to help build a multi-unit restaurant company from the ground up. Duties Operations Assist in overseeing day-to-day operations of multiple restaurants. Support managers in achieving labor, sales, and food cost goals. Ensure consistency in food quality, service, cleanliness, and execution. Identify operational issues and implement solutions before they become problems. Maintain exceptional guest experiences. Leadership Recruit, interview, hire, and train team members. Coach managers and hourly employees. Conduct regular manager meetings and performance reviews. Build a culture of accountability, teamwork, and hospitality. Help create future leaders within the company. Financial Performance Monitor labor and scheduling. Assist with inventory management and purchasing. Control food and beverage costs. Learn and understand restaurant financial statements and key performance indicators. Help drive profitability while maintaining quality and hospitality. Facilities & Systems Coordinate repairs and vendor relationships. Assist with preventative maintenance programs. Ensure health department and safety compliance. Develop and improve operating systems and SOPs. Support technology and operational improvements. Growth & Development Work directly with ownership on strategic initiatives. Participate in new restaurant openings and future expansion. Learn all aspects of multi-unit restaurant leadership. Help build a best-in-class independent restaurant company. Experience ResponsibilitiesOperations Assist in overseeing day-to-day operations of multiple restaurants. Support managers in achieving labor, sales, and food cost goals. Ensure consistency in food quality, service, cleanliness, and execution. Identify operational issues and implement solutions before they become problems. Maintain exceptional guest experiences. Leadership Recruit, interview, hire, and train team members. Coach managers and hourly employees. Conduct regular manager meetings and performance reviews. Build a culture of accountability, teamwork, and hospitality. Help create future leaders within the company. Financial Performance Monitor labor and scheduling. Assist with inventory management and purchasing. Control food and beverage costs. Learn and understand restaurant financial statements and key performance indicators. Help drive profitability while maintaining quality and hospitality. Facilities & Systems Coordinate repairs and vendor relationships. Assist with preventative maintenance programs. Ensure health department and safety compliance. Develop and improve operating systems and SOPs. Support technology and operational improvements. Growth & Development Work directly with ownership on strategic initiatives. Participate in new restaurant openings and future expansion. Learn all aspects of multi-unit restaurant leadership. Help build a best-in-class independent restaurant company. Qualifications Required 3-7 years of restaurant management experience. Strong leadership and communication skills. Understanding of labor management and food cost controls. Excellent organizational skills. Highly accountable and detail-oriented. Comfortable working nights and weekends when necessary. Ability to lead by example. Willingness to learn execute and grow Preferred Multi-unit experience. General Manager or Assistant General Manager experience. Scratch kitchen and bar experience. Experience opening restaurants. Familiarity with Toast POS and restaurant technology.

The Ideal Candidate You are:

A leader, not a babysitter. Proactive, not reactive. Calm under pressure. Organized and detail-oriented. Comfortable making decisions. Humble and team-oriented. Passionate about hospitality. Someone who believes that nothing falls apart on your watch. Most importantly, you want a career, not just a job. Why This Position Is Different This is not a corporate management role. You will work directly with ownership and gain exposure to every aspect of operating and growing a successful multi-unit restaurant business. The right candidate will have a clear path to becoming Director of Operations as the company continues to expand. We're looking for someone who wants to build something special—not someone simply looking for another management job.

Base Salary Plus Quarterly Performance Bonus Pay:

$55,343.86 - $65,000.00 per year

Benefits:

Employee discount Paid time off Retirement plan

Work Location:

In person