Deli and Bakery Assistant Manager

At Tops Marketplace , we believe great service starts with great people. As a locally owned grocery store, we are committed to providing our community with fresh, high-quality products and exceptional customer care. But we can't do it alone—we need enthusiastic, dedicated team members to help us deliver that experience every day. Whether you're passionate about food, enjoy helping others, or want to grow in a supportive environment, we offer opportunities for people of all backgrounds and skill levels. From our friendly cashiers to our expert produce and deli staff, each team member plays an important role in creating a welcoming atmosphere for our customers. If you're ready to make an impact and be part of something special, we'd love to meet you! Apply today and start your journey with us at Tops Marketplace. We are seeking an experienced and motivated Deli & Bakery Assistant Manager to assist the Manager in overseeing daily operations of our supermarket deli and bakery departments. This individual will be responsible for managing staff, maintaining high food quality and safety standards, driving sales, controlling shrink, and delivering outstanding customer service. The ideal candidate is hands-on, organized, creative, and experienced in high-volume food production and retail operations.

Key Responsibilities:

Oversee all daily operations of the deli and bakery departments when Manager is absent Supervise, train, schedule, and motivate department staff Ensure exceptional customer service and prompt resolution of customer concerns Maintain high standards for food quality, freshness, presentation, and sanitation Manage inventory levels, ordering, receiving, and product rotation Control food and labor costs while minimizing shrink and waste Develop and implement merchandising displays and seasonal promotions Monitor department sales and profitability goals Ensure compliance with all health department, OSHA, and food safety regulations Prepare production schedules to meet daily demand and catering orders Work closely with store management to achieve operational and financial objectives Create and maintain a clean, organized, and safe work environment Assist with menu development, prepared foods, bakery items, and special event offerings Handle customer catering inquiries and special orders as needed

Qualifications:

Minimum 3-5 years of management experience in a deli, bakery, supermarket, or food service environment Strong knowledge of food preparation, bakery production, merchandising, and inventory management Experience managing high-volume retail food operations Ability to lead and develop a team in a fast-paced environment Excellent organizational, communication, and customer service skills Knowledge of food safety regulations and sanitation standards Ability to lift up to 50 pounds and stand for extended periods Flexible schedule including nights, weekends, and holidays

Preferred Qualifications:

Culinary or baking experience Catering or prepared foods experience ServSafe Certification or equivalent food safety certification Experience with supermarket ordering and inventory systems

Compensation & Benefits:

Competitive salary based on experience Vacation time Sick time Employee discount Opportunity for growth and advancement Important Disclaimer The statements above are intended to describe the general nature and essential functions of the job and are not intended to be an exhaustive list of all duties that may be required. Tops Marketplace reserves the right to revise this job description at any time and to require employees to perform other duties as needed based on business needs, operational changes, or other circumstances. This job description does not constitute a contract or guarantee of employment.

Pay:

$21.00 - $24.00 per hour

Benefits:

Employee discount Paid time off Paid training Application Question(s): How many years of experience working as a Deli Clerk? How many years have you been working as a Manager or Assistant Manager for a Deli, Bakery or both? What is your availability each day of the week - be specific. Our hours of operation are 7am-9pm. For example, you can say, Sunday 7am-2pm, Monday after 11am, Wednesday - not available. Please note that you must be available to work at least every other weekend OR every Saturday or every Sunday. Have you ever worked in a supermarket and in what capacity? You can list Deli, Bakery, Produce, Meat Clerk, Cashier, Stocking, etc. And number of years in each capacity. Do you own a car to get back and forth to work? If not, what is your means of transportation?

Work Location:

In person