Level 1 Assistant Manager

Company DescriptionSmilesJob DescriptionJoin our dynamic team as a Level 1 Assistant Manager in Ocoee, United States! We're looking for an enthusiastic and self-motivated individual to support our store operations and contribute to our success. As a Level 1 Assistant Manager, you'll play a crucial role in maintaining a high-performing, customer-focused environment.

Assist in overseeing daily store operations and ensure smooth functioningSupport the store manager in achieving sales targets and key performance indicatorsHelp manage and motivate team members to deliver exceptional customer serviceParticipate in inventory management and stock control processesContribute to creating and maintaining a positive work environmentAssist in training and developing new team membersEnsure compliance with company policies and proceduresHandle customer inquiries and resolve issues professionally and efficientlySupport promotional activities and visual merchandising effortsAssist in scheduling and workforce managementQualificationsProven self-motivation and ability to take initiativeExperience in running or assisting with high-volume store operationsStrong leadership skills with the ability to inspire and motivate team membersExcellent communication and interpersonal skillsDemonstrated problem-solving abilities and decision-making skillsBasic understanding of business operations and retail management principlesCustomer service orientation with a passion for delivering exceptional experiencesStrong time management skills and ability to prioritize tasks effectivelyFlexibility to work varying shifts, including evenings, weekends, and holidaysAbility to thrive in a fast-paced, dynamic retail environmentProficiency in basic computer skills and point-of-sale systemsHigh school diploma or equivalent (preferred)Previous retail experience (preferred)Additional Information

PHYSICAL

REQUIREMENTS, including, but not limited to the following:

StandingMost tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".Walking

• For short distances for short durations
• Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

SittingPaperwork is normally completed in an office at a desk or tableLifting

• Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
• Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
• Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

• Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
• Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
• Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. 
• During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

• To move trays which are placed on dollies.
• A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
• Trays may also be pulled.

Climbing

• Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
• During delivery of product, navigation of five or more flights of stairs may be required.

Stooping/Bending

• Forward bending at the waist is necessary at the pizza assembly station.
• Toe room is present, but workers are unable to flex their knees while standing at this station.
• Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
• Forward bending is also present at the front counter and when stocking ingredients.

Crouching/SquattingPerformed occasionally to stock shelves and to clean low areas.

Reaching

• Reaching is performed continuously; up, down and forward.
• Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
• Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
• Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Driving
• Deliver pizzas within a designated delivery area.

A Team Member may make several deliveries per shift.

Hand Tasks

• Eye-hand coordination is essential. Use of hands is continuous during the day.
• Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.
• Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
• Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
• Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work AidsTeam Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

• Deliver product by car and then to door of customer.
• Deliver flyers and door hangers.

Requires

• Valid driver's license with safe driving record meeting company standards.
• Access to insured vehicle which can be used for delivery.