Bookstore Manager 1

Responsibilities:

• Supervise and coordinate the daily activities of retail sales staff, ensuring excellent customer service and efficient store operations.
• Train, mentor, and evaluate employees to promote skill development and adherence to college policies and procedures.
• Assist in scheduling staff shifts, monitoring attendance, and resolving conflicts as needed.
• Maintain inventory levels, conduct stock checks, and oversee merchandise displays to maximize sales and enhance the customer experience.
• Ensure compliance with cash handling procedures, point-of-sale systems, and financial reporting requirements.
• Support in hiring processes, including interviewing and onboarding new team members.
• Monitor sales performance, analyze trends, and provide recommendations to improve results.
• Uphold standards for cleanliness, safety, and security within the retail environment.
• Foster a positive working atmosphere and encourage teamwork among staff.
• Communicate effectively with management regarding operational needs, challenges, and successes.

Qualifications:

• High school diploma or equivalent required; associate degree or relevant coursework preferred.
• Previous supervisory or leadership experience in a retail sales environment.
• Strong interpersonal, communication, and organizational skills.
• Ability to motivate and guide a diverse team.
• Proficient in basic computer applications and point-of-sale systems.
• Demonstrated problem-solving skills and a customer-first mindset.
• Ability to work flexible hours, including evenings and weekends as needed.
• Knowledge of inventory control, merchandising, and sales techniques.

Physical Requirements:

• Ability to stand for extended periods and lift up to 25 pounds as needed.
• Capacity to perform duties in a fast-paced retail setting.