Outlets Assistant Manager

Outlets Assistant Manager Atlanta, GA Job Details Full-time 14 hours ago Qualifications Cost management Microsoft Excel Staff scheduling Managing hospitality teams Mid-level Cost control TIPS Supervising experience Bar management Forecasting Hotel customer satisfaction operations Interviewing Food ordering Productivity software 2 years Payroll processing Food Handler Certification Overseeing training Food service management Customer complaint resolution Full Job Description Omni Atlanta Hotel at Centennial Park Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at Centennial Park. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline and picturesque Centennial Olympic Park. The Omni Atlanta Hotel at Centennial Park is connected to Philips Arena and the Georgia World Congress Center and is in close proximity to the Mercedes-Benz Stadium. Associates enjoy a fun, dynamic and exciting work environment, comprehensive training, and mentoring, along with the pride that comes from working for a company with a reputation of exceptional service. We embody a culture of respect, gratitude, and empowerment. If you are a friendly, motivated person, with a passion to serve, the Omni Atlanta Hotel at Centennial Park may be your perfect match! Assistant Outlet Manager Overview This position is responsible for ensuring proper training and supervision of all personnel. The Assistant Outlets Manager is to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. Responsibilities Responsible for assigned shift, assisting in overall management. Supervise and coordinate assigned shift. Assist in overall supervision of the department as outlined in manager's job description. Complete environmental checklist for dining room. Spot check liquor pars. Order daily supplies. Hold pre-meal meetings. Follow up on established training steps. Handle guest comments and complaints and ensure guest satisfaction. Stay on the floor during peak hours. Communicate with guests and receive feedback. Observe, teach and correct staff's service. Monitor each guest experience. Examine food preparation and beverage presentation. Maintain condition of dining room, lobby lounge, morsels, mini bar and room service. Assist manager in; scheduling, completing weekly payroll, and forecasting both weekly and monthly. Participate in interviewing new employees as needed. Prepare maintenance request and follow-up. Monitor food and liquor requisitions and food waste. Check bar controls, shot glass use, red lining, and bottles totally empty daily. Must be familiar with and adhere to all liquor liability laws. Must know emergency procedures and work to prevent accidents. Qualifications 2 years of experience in Food and Beverage Supervision or Management role preferred. Experience with Bar style management preferred Willing to work flexible hours, specifically PM Must have the ability to manage deadlines. Understanding of Food and Beverage financials including cost and par controls is preferred. General knowledge of Microsoft Word, Excel, and PowerPoint. Must have a strong attention to detail as well as strong customer service skills. Must be Food Handler and TIPS Alcohol certified. Must be able to work a flexible schedule including weekends and holidays. Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link: EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: .