Assistant Manager 1

At Commercial Tire, we believe great people build great companies. As a proudly employee-owned organization, every team member has a stake in our success. Full-time employees enjoy outstanding benefits, including medical, dental, vision, and life insurance, stock ownership opportunities, a strong 401(k) plan, and generous paid time off. If you're looking for a career where you're valued, supported, and set up to grow, we'd love to meet you.

POSITION OVERVIEW

In conjunction with the Store Manager, assists in managing all operational aspects of a store according to company policies and procedures; and ensures the store operates in a manner which optimizes sales and profitability and reflects a consistent Commercial Tire image to its customers .

JOB RESPONSIBILITIES

Provides customers with knowledgeable, courteous and prompt service at all times, while being sensitive to their needs. A team player committed to continuous improvement. Champions safe work practices and Commercial Tire's safety guidelines and standards. Assists manager with annual sales and gross profit objectives. Maintains the highest levels of customer service and satisfaction. Communicates the importance of customer service to all employees and ensures timely resolution of customer complaints. Ensures telephones are answered promptly and courteously. Performs all work expected of the location or ensures that all work is completed using the Manager as a resource for planning. Along with the manager, provides adequate staffing based on store volume. Trains and supervises employees work. Assigns work schedules and specific work duties. Assists in resolving employee grievances and disciplines as requested. Helps ensure all employees attend monthly safety meetings and comply with company safety goals, which includes reporting of accidents and completing required documentation. Ensures safety, store hours, store cleanliness and personnel issues all fall within the guidelines of company policy as outlined in the Employee Handbook. Assists with store audits to ensure compliance. Knowledgeable in all facets of a store environment. Completes accounting functions (invoices, re-bills, End-of-Days, night deposits, inventory receipts) on a daily basis, per company policy. Other duties as assigned COMPETENCIES and SKILLS Customer Service Sound Judgment Ethics and Values Attention to Detail Office Skills

QUALIFICATIONS

- Unless indicated otherwise, these are preferred Valid Driver's License and Insurable Driving Record (Required) High School Diploma (or equivalent) plus some college or technical school 2-years related experience in the tire industry