Service Department Manager

SERVICE MANAGER JOB DESCRIPTION

The following duties for the position listed shall include but not be limited to:

ESSENTIAL FUNCTION

Ensure smooth and profitable operation of Service department Ensure adequate number of trained technicians are on duty during hours of operation Provide and/ or arrange training, direction and scheduling for all department staff Assume full responsibility for the proper use, security, care and maintenance of all dealership service equipment Ensure that all customers are greeted, assisted and provided the opportunity to receive the maximum and most complete work performed on their equipment Complete end of day reporting procedures Direct, assist and motivate department personnel to achieve maximum productivity, efficiency and profitability Cashier completed repair orders, including warranty, and forward to accounting for collection Adhere to agreed upon payroll budget Abide and enforce all dealership policies pertaining to the department Any other specific duties deemed necessary for the overall success of the department and the dealership as a whole Maintain a positive working relationship with all other department heads

NON-ESSENTIAL FUNCTIONS

Mechanically competent Familiarity of product lines sold in dealership Excellent customer service skills Strong management skills

QUALIFICATIONS

Previous motorcycle or automobile service experience preferred Previous management experience preferred Detail oriented Computer literate HS Diploma or equivalent

Job Type:

Full-time Pay:

$90,000.00 - $110,000.00 per year

Benefits:

401(k) 401(k) matching Employee discount Health insurance Paid time off

Shift:

8 hour shift

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 1 year (Preferred)

Motorcycle/Automobile Mechanic:

1 year (Required)

Work Location:

In person