Manager, Ocean Import Department

at DSV Air & Sea Inc. in Itasca, Illinois, United States Job Description If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.

Job area:

Managerial DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rdlargest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at www.dsv.com

Location:

USA -

Itasca, N Arlington Heights Rd Itasca, IL Division:

Air & Sea Job Posting Title:

Manager, Ocean Import Department Time Type:

Full Time Summary The Ocean Import Department Manager oversees the importation of goods by ocean, ensuring efficient and timely delivery while maintaining compliance with regulations. This role involves managing relationships with customers, vendors, and service providers to deliver exceptional service and enhance operational efficiency. Duties and Responsibilities Manage and oversee the importation of goods by ocean, including carrier selection, booking, and transportation. Collaborate with internal departments such as logistics, finance, and operations to ensure seamless service delivery. Build and maintain relationships with customers, vendors, and third-party service providers to optimize cargo delivery. Address and resolve customer inquiries promptly to maintain satisfaction and trust. Ensure compliance with all relevant regulations, including customs regulations and trade laws. Stay updated on changes in ocean freight regulations and import controls. Develop and implement policies and procedures to improve efficiency and service quality. Identify and execute process improvements to reduce costs and enhance customer satisfaction. Monitor and report on key performance indicators, including cargo delivery times, costs, and service quality. Analyze performance data to identify trends and opportunities for improvement. Supervisory Responsibilities Supervise a team of ocean import coordinators and support staff. Educational background / Work experience Bachelor's degree in Logistics, Supply Chain Management, or a related field is preferred. 5 years of experience in freight forwarding, logistics, or a related field is preferred. Prior experience in ocean imports and supervisory roles is highly desirable.

Preferred Qualifications:

Familiarity with ocean freight regulations, customs requirements, and export controls. Knowledge of shipping routes and schedules.

Skills & Competencies Lead Yourself:

Strong analytical and problem-solving skills, with the ability to thrive in a fast-paced environment.

Lead Your Team:

Excellent leadership and communication skills to manage and inspire a team.

Lead Your Business:

In-depth knowledge of logistics, supply chain management, and ocean freight principles. Strong analytical and problem-solving skills, with the ability to thrive in a fast-paced environment. Excellent leadership and communication skills to manage and motivate a team. In-depth knowledge of logistics, supply chain management, and ocean freight principles. Language skills Fluency in English is required. Computer Literacy Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). Experience with logistics and ocean cargo management systems. Physical and/or Mental Requirements / Working Conditions Physical Demands Work is generally sedentary, with no specific need for physical coordination or effort. May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities. Hours can be extensive as well as occasionally staggered for... For full info follow application link. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, veteran status, marital status, gender identify, sexual orientation, national origin, liability for military service, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. To view full details and how to apply, please login or create a Job Seeker account