Digital Print Operations Manager
- Onsite (Libertyville, IL) Alight
- 3.2 Libertyville, IL Job Details $70,000
- $110,000 a year 4 hours ago Benefits Health insurance Dental insurance Parental leave Vision insurance Opportunities for advancement Retirement plan Qualifications Data reporting Printing Manufacturing standard operating procedures Team development Supervising experience Team management Performance Improvement (PI) Quality standards in production Productivity software Full Job Description Our Story At Alight, we believe a company's success starts with its people.
At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to "Be Alight." We are passionate about connecting purpose with impact. Alight empowers clients to build a healthier and more financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, navigation, and absence management. Our Benefits With a comprehensive total rewards package, Alight offers programs and plans that support your mind, body, wallet, and life. Benefits include health, dental and vision coverages starting Day One. Additionally, Alight colleagues enjoy wellbeing programs, retirement plans with contribution matching, generous time off, parental leave, continuing education, and career growth opportunities
- all within a thriving global organization.
Flexible Working So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and "Top 100 Company for Remote Jobs" 6 years in a row. Great Place to Work Thanks to the work of every colleague, Alight has received multiple awards of recognition including "Great Place to Work" for the past 7 years and Fortune's "Best Companies to Work For." To learn more about our company culture and awards Click Here. If you, Champion People, seek to Grow with Purpose, and embody the meaning of Be Alight
- We invite you to join our team!
Learn more at careers.alight.com. About the Role This role leads day-to-day production execution at our Libertyville, IL print and fulfillment site. This is a hands-on people leader role with an added technical focus. This role serves as the site's Print Subject Matter Expert for digital print and finishing. You'll help the team deliver on-time, high-quality output by setting clear standards, removing operational blockers, and leading structured troubleshooting across printing and finishing systems. Responsibilities Leading a team and the daily operating rhythm for digital print and finishing, with accountability for service, quality, and continuous improvement. Overseeing daily digital print and finishing operations (print production and bindery/finishing) to consistently meet SLAs with exceptional quality and accuracy. Setting clear goals, track results, and continuously improve throughput, cost, and service performance. Planning labor, balance workloads, and remove blockers so teams can execute safely and efficiently across shifts. Troubleshooting production, equipment, and workflow issues; leading root-cause analysis and implement lasting fixes. Owning standardized work for digital print and finishing (SOPs, setup sheets, job aids, checklists). Additionally, ensuring that all standards are trained, followed, and kept current. Leading escalation for complex print/finishing defects and recurring downtime; coordinate with maintenance and OEM/vendor technicians and validate corrective actions. Partnering with other departments to ensure jobs are manufacturable, routed correctly, and built to measurable acceptance criteria (materials, finishing requirements, and workflow steps). Providing comprehensive training and coaching for operators and team leads, ensuring the development and consistent implementation of standardized procedures and practices . Maintaining awareness of digital print and finishing best practices and emerging capabilities; recommend practical improvements aligned to site needs. Requirements Able to work on-site in Libertyville, IL in a production environment where priorities can shift. 7+ years of leadership experience in print, production, fulfillment, warehouse, or manufacturing operations (or equivalent). 5+ years of hands-on experience in digital print production and finishing/bindery operations. Demonstrate ability to improve quality, reduce waste/rework, and increase throughput. Understand digital print and finishing operations and industry practices, with the ability to translate that knowledge into safe, repeatable production standards. Coach and communication skills with the ability to build capability across shifts. Comfort with operational data and reporting (Excel/Microsoft Office); able to investigate variances and drive action. Possess experience with Canon continuous-feed/roll-fed inkjet, Xerox/Konica cut-sheet toner, and/or Standard Horizon/Baum/MBO finishing equipment; Lean/Six Sigma and/or OEM certifications. Possess schedule flexibility based on business needs; during peak periods, extended schedules (including consecutive days) may be necessary to meet client deadlines. Able to spend frequent time on the production floor and adherence to all site safety and PPE requirements. Application and Interview By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Alight requires all virtual interviews to be conducted on video. Please be aware that Alight is a camera-on culture and may require occasional travel to one of our physical office locations. Our commitment to Inclusion We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact . Equal Opportunity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ disabled persons, disabled veterans, and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request reasonable accommodations/modifications by contacting their recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not, now or in the future, require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
Salary Pay Range Minimum :
70,000.00
USD Maximum :
110,000.00
USD Pay Transparency Statement:
Alight considers a variety of factors in determining whether to extend an offer of employment and in setting the appropriate compensation level, including, but not limited to, a candidate's experience, education, certification/credentials, market data, internal equity, and geography. Alight makes these decisions on an individualized, non-discriminatory basis. Bonus and/or incentive eligibility are determined by role and level. Alight also offers a comprehensive benefits package; for specific details on our benefits package, please visit: Wellbeing and Benefits Selector Page
DISCLAIMER
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, or domestic partner status, or any other status protected by applicable national, federal, state or local law. Alight Solutions is committed to a diverse workforce and is an affirmative action employer.
