Retail Supervisor, TD Garden

Retail Supervisor, TD Garden Delaware North - 3.6 Boston, MA Job Details Full-time $22 - $25 an hour 10 hours ago Benefits Paid parental leave Paid holidays Dental insurance Parental leave Employee assistance program Vision insurance 401(k) matching Employee discount Flexible schedule Qualifications Customer service Basic math High school diploma or GED Guest services POS systems Full Job Description The opportunity Delaware North Sportservice is hiring a full-time Retail Supervisor to join our team at TD Garden in Boston, Massachusetts. As a Retail Supervisor, you will be responsible for supervising and training retail team members and working to maintain retail standards, policies, and procedures. If you thrive on excitement and want your workday to fly by, apply now to join the game day action. Pay $22.00 - $25.00 / hour Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer. What we offer We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: Weekly pay Training and development opportunities Employee discounts Flexible work schedules Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement. What will you do? Supervise retail team members and complete operational needs by training and counseling employees Open and close retail locations as directed and maintain cleanliness and safety standards Assist retail management with the creation and maintenance of daily procedures and operations Assist with inventory maintenance and procedures Monitor back of house and front of house locations and assist with guest needs Create, maintain, and regularly evaluate professional visual displays Ability to thrive in a fast-paced environment More about you Previous experience with guest transactions and basic math skills required Previous experience working with point of sale system required High school diploma or GED required Minimum of 2 years of supervisory experience in a customer service or retail environment preferred Physical requirements Ability to lift up to 50 pounds Constant standing, lifting, climbing stairs, and repetitive motions Bending, reaching, and climbing on ladders Shift details Days Evenings Holidays M-F Weekends Events Who we are Delaware North purchased the historic Boston Garden in 1975 and later constructed its successor, TD Garden, and neighboring The Hub on Causeway, both of which we continue to own and operate. As New England's largest sports and entertainment arena, TD Garden is the home of the storied NHL's Boston Bruins and NBA's Boston Celtics franchises and hosts over 200 events annually with over 3.5 million visitors. Our business is all about people, and that includes you. At Delaware North, you're not just part of a team — you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality — come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. $22.00 - $25.00 / hour