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Job Description
Storeroom Manager- LOA dnata Catering - 4.0 Everett, MA Job Details Full-time $63,000.00 - $91,253.24 a year 14 hours ago Benefits Health insurance Dental insurance 401(k) Career development plan Vision insurance Food provided Qualifications Team leadership Warehouse management experience Leading team collaboration initiatives Managing teams as a warehouse supervisor Full Job Description dnata is one of the world's largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 127 airports. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals.
What We Offer Comprehensive Benefits Package:
Full-time employees are eligible for 401(k) and healthcare benefits including
Enjoy FREE breakfast, lunch, and dinner during your shift
Our Mission:
To be the word's most admired air and travel provider
Our Core Values:
We Are Safe We Are Future Thinkers We Play To Win We Respect Everyone and Work As A Team Position Summary The Storeroom Manager is responsible for leading all storeroom, inventory control, receiving, and warehouse operations within a high-volume aviation catering environment. This role ensures the uninterrupted flow of food products, beverages, equipment, disposables, and operational supplies required to support daily airline catering production and service delivery. Reporting to the Supply Chain Manager or Unit General Manager, the Storeroom Manager is accountable for inventory accuracy, receiving operations, product storage compliance, inventory optimization, cost control, food safety standards, and team leadership. This position partners closely with Purchasing, Culinary, Operations, Finance, and Quality Assurance to ensure products are available when needed while minimizing waste, shrinkage, and excess inventory. The Storeroom Manager is expected to build a culture of accountability, inventory accuracy, safety, and operational excellence while continuously improving warehouse and storeroom processes.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Inventory Management & Control Oversee all inventory control activities for food, beverage, equipment, and operational supplies. Maintain accurate inventory records through cycle counts, perpetual inventory management, and physical inventory audits. Monitor inventory levels and establish reorder points to ensure operational readiness while minimizing excess inventory. Analyze inventory trends and identify opportunities to reduce waste, spoilage, shrinkage, and obsolete stock. Investigate inventory discrepancies and implement corrective actions to improve inventory accuracy. Ensure FIFO (First In, First Out), FEFO (First Expired, First Out), and proper stock rotation procedures are consistently followed. Develop and maintain inventory reporting and key performance metrics. Receiving & Warehouse Operations Manage all receiving operations to ensure products are received accurately, inspected properly, and stored according to company and regulatory standards. Ensure all deliveries are verified against purchase orders and receiving documentation. Establish and maintain efficient receiving, storage, and distribution processes. Monitor warehouse capacity and optimize storage layouts to maximize space utilization and operational efficiency. Ensure products are stored under appropriate environmental conditions, including refrigerated, frozen, and dry storage areas. Maintain strict control over high-value inventory items. Ensure storeroom security and inventory protection measures are consistently followed. Team Leadership & Workforce Management Directly supervise Storeroom Leads, Receiving Leads, Inventory Clerks, and Storeroom Attendants. Develop work schedules and staffing plans aligned with operational demand and budget expectations. Provide coaching, training, and performance management to warehouse and storeroom team members. Conduct performance evaluations and development planning for direct reports. Foster a culture of accountability, teamwork, safety, and continuous improvement. Ensure all employees are trained on inventory management procedures, food safety requirements, and workplace safety standards. Food Safety, Compliance & Quality Assurance Ensure compliance with HACCP, GMP, FDA, USDA, TSA, customer-specific, and company requirements. Maintain sanitation standards throughout all storage and receiving areas. Ensure temperature monitoring logs, receiving inspections, and inventory records are maintained accurately. Support internal audits, customer audits, and regulatory inspections. Partner with Quality Assurance to address inventory-related non-conformances and corrective actions. Ensure compliance with all food handling, storage, allergen control, and traceability requirements. Cost Control & Operational Excellence Monitor inventory carrying costs and identify opportunities to improve inventory turns. Support budget planning and cost reduction initiatives. Review inventory usage patterns and recommend operational improvements. Analyze inventory variances and provide reporting to Supply Chain and Operations leadership. Lead continuous improvement initiatives focused on productivity, inventory accuracy, warehouse organization, and service levels. Support implementation of inventory management technology, reporting tools, and process enhancements. Cross-Functional Partnership Partner closely with Purchasing, Culinary, Operations, Production, Finance, and Quality Assurance teams. Ensure inventory availability supports production schedules and airline service requirements. Participate in forecasting and planning discussions to align inventory needs with business demand. Support airline program launches, menu transitions, seasonal volume increases, and operational growth initiatives.
NONESSENTIAL FUNCTIONS
Other duties as assigned by management.
EDUCATION & EXPERIENCE
Associate's Degree in Supply Chain, Logistics, Business Administration, Operations Management, or related field preferred. Bachelor's Degree preferred. Minimum of 5 years of inventory, warehouse, storeroom, or supply chain experience. Minimum of 3 years of leadership experience managing warehouse, inventory, receiving, or storeroom teams. Experience in food manufacturing, airline catering, hospitality, commissary, distribution, or other high-volume operational environments strongly preferred.
QUALIFICATIONS
Strong knowledge of inventory control principles and warehouse operations. Experience managing inventory management systems, ERP platforms, and reporting tools. Advanced Microsoft Excel proficiency. Strong understanding of FIFO, FEFO, cycle counting, inventory reconciliation, and physical inventory processes. Knowledge of HACCP, GMP, FDA, USDA, and food safety requirements. Strong analytical, organizational, and problem-solving skills. Proven ability to manage multiple priorities in a fast-paced environment. Strong communication and leadership skills. Experience developing and managing employee schedules and labor productivity. Ability to build strong relationships across operations, culinary, purchasing, and finance teams. Ability to lift and move materials, supplies, and inventory as required.
Intellectual / Social
Demands While performing the essential functions of this position, the employee is continuously required to multitask under time constraints while maintaining a high level of accuracy and attention to detail. The position requires analytical thinking, inventory problem-solving, decision-making, leadership, and communication with multiple departments. The employee must maintain consistent attendance and punctuality while ensuring operational deadlines are met and inventory accuracy standards are maintained. Physical Demands While performing the duties of this job, the employee is regularly required to stand, walk, reach, bend, stoop, kneel, and lift materials. The employee must regularly lift and/or move up to 50 pounds. The employee must observe all safety and security procedures, report unsafe conditions, and properly use equipment and materials. Work Environment The Storeroom Manager works in a combination of office, warehouse, refrigerated, freezer, receiving dock, and production environments. The employee is regularly exposed to varying temperatures, including refrigerated and freezer environments, warehouse activity, moving equipment, and moderate to high noise levels. Safety, food quality, inventory accuracy, and operational readiness are critical responsibilities of this role. We believe that diversity and inclusion are fundamental to creating a strong workplace and community. At dnata, we're proud that our workforce is as diverse as the customers we serve. And we're committed to nurturing your talent with mentoring, volunteer and professional development opportunities. We welcome everyone. Our employee resource groups are one of the many ways we champion diversity and inclusion at dnata. Notice Regarding Background Checks (State Law Disclosures) dnata Catering may obtain consumer reports and/or investigative consumer reports about applicants or employees for employment purposes, in accordance with the Fair Credit Reporting Act (15 U.S.C. § 1681 et seq.) and applicable state laws.
California:
Pursuant to the California Investigative Consumer Reporting Agencies Act (Cal. Civ. Code § 1786 et seq.), dnata Catering may obtain an investigative consumer report that may include information regarding your character, general reputation, personal characteristics, or mode of living. You have the right to request a copy of any report obtained.
New York:
In accordance with Article 23-A of the New York Correction Law and the New York Human Rights Law, background checks will be conducted only as permitted by law, and any employment decision based on criminal history will follow required legal standards and notice requirements.
Massachusetts:
Pursuant to the Massachusetts Consumer Reporting Act (M.G.L. c. 93, § 52 et seq.) and the Massachusetts CORI statute (M.G.L. c. 6, § 172), dnata Catering may obtain a consumer report or criminal offender record information for employment purposes, consistent with state law. Applicants may request a copy of any report obtained.
New Jersey:
In accordance with the New Jersey Opportunity to Compete Act (N.J.S.A. 34:6B-11 et seq.) and applicable consumer reporting laws, background checks will be conducted only as permitted by law, and applicants will receive required notices and rights regarding any consumer report obtained.
Texas:
Background checks may be conducted in accordance with applicable Texas law and the Fair Credit Reporting Act. Applicants will receive required disclosures and authorizations prior to any consumer report being obtained.
Tennessee:
Background checks may be conducted in accordance with applicable Tennessee law and the Fair Credit Reporting Act. Applicants will receive required disclosures and authorizations prior to any consumer report being obtained.
