Retail Assistant Store Manager

Benefits Include:

Major Medical, Dental, Vision Insurance, Short Term Disability & Prescription Coverage for Eligible Employees Company Paid Life Insurance Flexible Spending Account "FSA" Dependent Care FSA Generous Vacation Time Personal Time 6 Paid Holidays Generous SPIFF Plans 401(k) Plan Company Contribution to Retirement Savings Plan Company Paid Life Insurance Generous employee discount programs

Flexible Schedules Paid Training Job Functions:

The Assistant Manager is responsible for assisting the Managing Partner in the day-to-day operations of the store. They are responsible for maximizing store sales and profitability, along with managing expenses while ensuring that the store is optimally stocked and merchandised and that all customers are provided with excellent customer service. As part of management they continually contribute to the growth and development of the management team and store associates. Live the Costello's Vision "To be recognized in the communities we serve, as the most helpful, friendly problem solvers on the planet." Accountability Hold Associate Staff Accountable to Their Responsibilities and Company Standards Staff Development and Training Customer Service Sales Observational Checklist Address and Handle Customer Complaints Daily Monitoring of E.C.E.T Mystery Shops Helpful 101 Inventory Standards Marketing Ads are Set and Removed RSO Compliance In Stock of Ad Bulletins A/B Outs Reports (Overall Store's In Stock and Signage Position) Communication Communicate Sales Goals with Staff Communicate Company Announcements with Team Store's Financials Sales TY vs LY vs Plan Margin % TY vs LY vs Plan Payroll % to Sales TY vs Plan Merchandising functions: Aisle Assignments Company Standards are Followed Aisle Recovery Inventory Reports Mango New Item Negative On Hands A & B Outs Report….Shooting Outs ICE/Discontinued Report POG Standards Company Plano-gram and Program Updates Product Recalls Overall In Stock Standards Clip Strips and Wing (Side)Panels 100% Shelf Labeled GCFV End Cap and AD Presentation Follow Company Standards Signed , Full, and Impactful (like a billboard) Filled with Promo and Non-Promo Items Work with Store Manager on AD Bulletins RSO Compliance Signage Marketing Ad Events are Set and Removed According to Marketing Calendar. Weekly Price Changes Review Daily Exception Reports B2B Monitor and Grow New and Old Accounts (MCR) Operations functions: Receiving Packing Slips are Faxed and Mailed Stockroom and Basement Standards Maintained Processing Damages (ACE and Vendor) Front End Buyer's Zone Ready for Business Register Lanes are well stocked Cashiers Adhere to Company Policies and Procedures Inviting, Clean, and Uncluttered Store Use and Pilferage Log ACE Rewards Facilities & Maintenance Bathrooms are Cleaned Daily Floors are Maintained and Kept Clean Overall Maintenance of the Building's Lighting and Safety Interior/Exterior Maintenance Training Associate Training Program Skill Matrix Training Board Forklift Training Mystery Shops Communication Board HR/Office Paperwork New Hire Employee Paperwork Employee Reviews (w/Store Manager) Employee Personal Files Company Handbook Store Supplies and Employee Vests Schedule Management and Employees Schedule Inventory Process Prepping the

Store and Day of Inventory Other Requirements:

Use the E.C.E.T. (Every Customer, Every Time) process with EVERY customer interaction Greet every customer you make eye contact with, anywhere in the store Answer customers' questions and provide information on procedures and policies Be at your workstation on time Be "customer ready" whenever you are on the stage/sales floor Maintain awareness of all promotions and advertisements Recommend related items when appropriate and execute

S.A.L.E.S.

process Keep your area of responsibility neat, clean, stocked and priced properl Execute the daily operational, day-to-day goals and priorities assigned by store management Assist in the training and development of peers Actively participate in daily huddle meetings Uphold merchandising and store cleanliness standards Offer a carry-out if appropriate Know the proper way to answer the telephone Be alert for possible merchandise losses. Protect all company assets and report any missing or damaged merchandise to your supervisor. Address all safety concerns immediately Advise store management of any pricing errors Advise store management anytime you say "no" to a customer Take initiative to learn product knowledge Take initiative to learn selling skills Perform other tasks as asked by store management Physical Requirements Essential Physical Ability Frequency Requirement Walking Frequent Flat surfaces from point to point Standing Constant All work performed on feet Sitting In-frequent Paperwork in office Stooping Frequent To pick up cartons at floor level Reaching Frequent To a height of 6 feet Lifting Frequent Up to 60 lbs., up to 500 repetitions per hour to a height of 4 feet (top of register); must be able to lift up to 25 pounds comfortably Hand Dexterity Frequent Must be able to use at least one hand to operate register and complete paperwork.

Pushing / Pulling

Frequent Move hand jacks from place to place Carrying Frequent Up to 50 lbs., up to 10 feet, occasionally more Climbing In-frequent Stairs in storage rooms; ladders Vision Constant Read labels, recognize boxes, safety in working Hearing Constant Safety signals Reports to:

Managing Partner Job Type:

Full-time Pay:

$19.00 - $21.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Flexible spending account Health insurance Paid time off Retirement plan Vision insurance

Shift:

10 hour shift 8 hour shift Day shift Evening shift Morning shift

Experience:

Retail sales: 3 years (Required) Retail management: 1 year (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to

Commute:

La Plata, MD 20646 (Required) Ability to

Relocate:

La Plata, MD 20646: Relocate before starting work (Required)

Work Location:

In person