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Flooring Store Manager
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Next Day Floors
Parkville, MD (In Person)
$75,000 Salary, Full-Time
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Job Description
Flooring Store Manager Next Day Floors Parkville, MD Job Details Full-time $50,000 - $100,000 a year 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Flexible schedule Qualifications Renovation Sales Customer service Interior design Remodeling Driver's License Full Job Description About the Role Next Day Floors is looking for a motivated, customer-focused, and sales-driven Flooring Store Manager to lead our Parkville retail showroom. This is a full-time, in-store leadership role for someone who enjoys working with customers, managing showroom activity, following up on leads, and helping homeowners find the right flooring solutions for their projects. The Store Manager will be responsible for creating a professional showroom experience, driving retail sales, helping coordinate projects, and representing the FloorMax brand with pride and accountability. The ideal candidate should be organized, personable, self-motivated, and comfortable taking ownership of the store's day-to-day success. Flooring experience is preferred, but we are willing to train the right person who has strong sales ability, customer service skills, and a desire to learn. Schedule This position requires the Store Manager to work five days per week from the Parkville showroom. The standard schedule will generally be 10:00 AM - 6:00 PM, five days per week , with specific days determined based on store coverage, customer appointments, and business needs. Saturday availability may be required depending on showroom traffic and staffing. This is not a remote position. Consistent in-store presence is an important part of this role. What You'll Be Doing Manage the Showroom Oversee the daily activity of the Parkville showroom, including customer walk-ins, phone calls, appointments, product displays, store appearance, and overall professionalism. Sell Flooring Products and Services Work with residential customers to understand their flooring needs, explain product options, recommend solutions, and close sales. Lead the Customer Experience Guide customers through the process from initial showroom visit or inquiry through estimate, product selection, scheduling, installation, and follow-up. Follow Up and Drive Sales Manage leads, follow up consistently with customers, build relationships, and help grow showroom revenue through strong communication and accountability. Coordinate Projects Work with internal teams, estimators, installers, and operations to help ensure projects move smoothly from sale to completion. Maintain Product Knowledge Learn flooring products, installation methods, pricing, promotions, and vendor programs so you can confidently assist customers. Represent FloorMax Create a positive, professional, and service-oriented environment that reflects the values and reputation of Next Day Floors. You're Probably a Good Fit If You Have Strong sales and customer service skills A positive, professional, and people-first attitude The ability to work independently and take ownership Strong follow-up and organizational skills Comfort working with homeowners and helping them make decisions A desire to learn flooring, construction, design, and installation basics Experience in retail sales, flooring, construction, remodeling, home improvement, design, or related fields A competitive mindset and desire to achieve sales goals The ability to work five days per week from the showroom About FloorMax Founded in 1965, Next Day Floors is a family-owned flooring company serving Maryland, Washington, D.C., Northern Virginia, and the surrounding areas. We provide carpet, hardwood, luxury vinyl, laminate, tile, and other flooring solutions for residential and commercial customers. We take pride in our reputation for quality, service, and trust. Our company is focused on building a stronger culture around accountability, teamwork, customer service, and growth. We are looking for team members who want to be part of that next chapter.