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Lake Odessa Ace Hardware
Lake Odessa, MI (In Person)
$33,280 Salary, Full-Time
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Job Description
The Key Carrier is responsible for the overall direction of store associates and coordination of store operations in the absence of key store management.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Responsible for opening and/or closing the store as dictated by schedule.
- In the absence of management staff, serves as the "Manager on Duty" by directing the store team, and adhering to company directed policies and procedures as they relate to the store operations, receiving of merchandise, store opening and closing processes, cash register transactions, daily cash reconciliation, and inventory control.
- Resolve and/or report any issues pertaining to the shift including employee, customer, product issues, etc.
RESPONSIBILITIES AS A SALES ASSOCIATE
Ensure high levels of customer satisfaction through excellent sales service Assess customers needs and provide assistance and information on product features Welcome customers to the store and answer their queries Follow and achieve department's sales goals on a monthly, quarterly and yearly basis "Go the extra mile" to drive sales Maintain in-stock and presentable condition assigned areas Actively seek out customers in store Remain knowledgeable on products offered and discuss available options Process POS (point of sale) purchases Cross sell products Handle returns of merchandise Team up with co-workers to ensure proper customer service Build productive trust relationships with customers Comply with inventory control procedures Suggest ways to improve sales (e.g. planning marketing activities, changing the store's design) SKILLS- High School diploma or General Equivalency Diploma (GED) preferred.
- Minimum of 6 months-1 year of retail experience.
- Technically proficient in computer systems including related software.
- Take initiative, assume responsibility, and execute thoroughly.
- Interact with staff at all levels of the organization.