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Assistant Manager, Non-Exempt

Job

Playa Bowls

Northville, MI (In Person)

Full-Time

Posted 4 weeks ago (Updated 3 days ago) • Actively hiring

Expires 6/20/2026

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Job Description

WHO WE ARE
Playa Bowls is New Jerseys Original Acai Shop founded in 2014, and our mission is to serve the highest quality, innovative products to support healthier lifestyles and inspire a world of fun, excitement, and togetherness. At Playa Bowls, we live our brand in our actions and in the relationships that we make in our communities. Our focus is to provide a bowl full of deliciousness to every guest, delivered with authenticity and passion for the Playa way. What began as a pair of blenders, a patio table, and a fridge has flourished into a 200-unit operator and franchisor of the leading fast casual restaurant concept.
WHAT WE OFFERTips:
Our awesome staff + our awesome guests = a lot of tips!
Development:
Our Playa Bowls training program will allow you to grow your skills to use in any career!
Fun Environment:
We are always dancing, smiling & having lots of fun!
Playa Discounts:
If an employee is working, they receive 50% off and one free bowl during their shift & if they're not working, they receive 30% off! Win-win!
WHO YOU ARE
Youre a positive and enthusiastic people-person, who may just so happen to have a passion for fruit, superfoods, and all things healthy! As the Assistant Manager, you will be working cohesively with the Manager of the shop performing a variety of tasks from training new employees to strategically resolving problems. If you enjoy fast-paced environments, career growth, entrepreneurial thinking, innovation, and an occasional silly food pun, we want you!
WHAT YOULL DO
Check products to ensure consistency, palatability, and qualityInvestigate and resolve complaints regarding food quality, service, and accommodationsSchedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantityMonitor food preparation methods, portion sizes, and garnishing and presentation of food to make sure its up to Company StandardsSchedule staff hours utilizing appropriate systems/software and assign duties to ensure economical use of food and timely preparationReview work procedures and operational problems to determine ways to improve service, performance, or safetyPerform some food preparation or service tasks such as prepping, clear tables and serving food and drinks when necessary Maintain food and equipment inventories and keep inventory records Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilitiesOrder and purchase product, equipment, and supplies Organize and direct worker training programs, resolve personnel problems, and evaluate employee performancesAssess Team Member's needs, and recruit new hires using Company methods such as ADP WFN, advertisements, or attendance at job fairs Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control Utilize POS system, operate cash register and make bank deposits.

Fill out business or government forms, maintain records, reports, or files and safety reports Adhere to company opening and closing procedures and maintain accompanying recordsFill in for General Manager in the event of an extended absence Lives the Playa Bowls mission, purpose, and values
WHAT YOULL
BRINGPrevious Managerial ExperienceValid Drivers LicenseA Team PlayerGreat Customer ServiceKnowledge of Supply ChainPersonnel and Human Resources DutiesCommunication and Active Listening SkillsCritical ThinkingMost importantly, FUNREQUIREMENTS

Must pass the ServSafe certification within 3 months of employment.

Must be available to work weekends
ESSENTIAL PHYSICAL
FUNCTIONSMust be able to remain in a stationary position for prolonged periods of timeMust be able to lift or otherwise move 25-40 pounds occasionallyMust be able to retrieve items from high and low shelving, the fridge/freezer, and under counters.

MISSIONInspire and support our communities one bowl at a time. VALUESReal Deal. Playa Passion. Powerhouse. Big Wave Chaser. Dawn Patrol Playa Bowls is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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