Assistant Store Manager - St Anthony

Assistant Store Manager•St Anthony Sweet Cakes LLC dba Nothing Bundt Cakes Saint Anthony, MN Job Details Full-time $18•$22 an hour 18 hours ago Benefits Store discount Paid training Health insurance Dental insurance Paid time off Vision insurance Employee discount Qualifications Microsoft Word Employee relationship building English High school diploma or GED Driver's License Retail management Retail sales

Full Job Description Job Description:

Fulfills the store responsibilities in the manager's absence. Assists manager with running the store and coordinating the departments across bakery locations. In addition, assists with driving sales metrics, marketing, working events, hiring, scheduling, team member and/or guest issues with a focus on customer retention. Teamwork and exceeding guest expectations are top priorities at the store. Our stores operate 7 days a week. Weekdays & weekends with open availability with ability to open or close. The Assistant Manager schedule is typically Wednesday-Sunday. Hours of operation are M-F 8am-7pm, Sat 8am-6pm, Sun 10am-4pm.

Characteristics:

Reliable Independent worker Excellent customer service Sense of urgency Efficient time management Accountable Leadership qualities Positive attitude Responsibilities Include but not limited to: Uphold Nothing Bundt Cakes' image, brand and culture Sales and customer service focused Maintain the safety and security of the store and the team Create and maintain a positive work environment Supervise store departments•frosting and guest service representatives to ensure product and service is meeting or exceeding NbC standards Work between departments to make sure everything is running smooth and that customers wait time is meeting or exceeding standards Assist in hiring and on-boarding new employees Open/close store•key holder Reconcile cash drawers and daily reports Banking deposits and stocking cash drawers with change Assist with daily and monthly inventory Assist with holiday management: managing Store for peak/holiday times to ensure enough is product is allocated, crafted & prep-work is completed. Also managing Store week before and holiday week to ensure everything is prepped & completed. Ensure bakery is clean and organized for both Be involved in resolving customer needs and/or complaints Including Credit process, voids, refunds, emailing receipts, etc. Evaluate performance and accountability of team Metrics on GEM, sales, emails, tickets, brand standards etc. Ensure all same-day and next-day orders are complete and completed accurately (this includes crafting orders)•this includes fulfilling a shift position in Store if needed Assist in additional tasks listed but not limited to: marketing, events, deliveries, donations and weddings Up to 40 hours per week•Must be flexible in scheduling and adhere to blackout dates

Requirements:

High School graduate or equivalent 1 + years of supervisory or people management experience 1 + years of customer service experience Microsoft Word/Excel experience preferred but not required Serve Safe Certification preferred but not required•it will be required to pass upon hire Valid driver's license

Compensation/Benefits:

Woman owned family store Insurance option subsidized PTO Great hours Growth opportunities Store discount Paid training

Job Type:

Full-time Pay:

$18.00•$22.00 per hour

Benefits:

Dental insurance Employee discount Health insurance Paid time off Vision insurance Application Question(s): Are you able to lift and carry items weighing up to 50lbs? Do you have experience using Point of Sales (POS) system and handling cash or credit card transactions?

Language:

English (Required) Ability to

Commute:

Saint Anthony, MN 55421 (Required)

Work Location:

In person