Job Description
Associate Store Leader, Woodbury On
AG - 2.9
Woodbury, MN Job Details $81,000 - $85,500 a year 11 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Employee relationship building Stakeholder relationship building Full Job Description Location:
Woodbury Retail (store team) In short As the Associate Store Leader, you will drive operational excellence and team engagement within our retail environment to ensure every fan experiences the brand's premium identity. You will translate On's detail-oriented approach and customer-centric approach into daily practice, autonomously while championing your team's successes. Reporting to the Store Leader, you will support the retail function by optimizing store workflows and fostering a culture of high performance and service with authenticity. Your contribution ensures that our premium service standards are not only met but elevated through systemic thinking and operational ownership. Your Mission Own floor management and daily store operations with little to no guidance, ensuring a premium environment that reflects On's premium standards Lead and coach the team on the Cloud CX philosophy, setting the benchmark for customer-centricity and service excellence in every interaction Manage stock levels according to business forecasts and proactively communicate merchandising topics across functional teams Analyze daily KPI's and goals to identify root causes of challenges and implement actionable behavior to enable positive change in store performance Identify skill gaps across the Lead Store Advisor team and facilitate training sessions on business-related topics as a champion for professional development Drive the store's vision and purpose by engaging the team and fostering a culture of trust and shared accountability Your story You bring 5+ years of experience in retail leadership or high-touch service environments, specifically within premium or performance-driven brands You demonstrate advanced problem-solving skills, with the ability to ask the right questions and think systemically to solve operational hurdles You are an expert facilitator with experience delivering technical or operational training and coaching to diverse team members You have a high level of emotional intelligence, consistently reflecting on performance and pursuing new knowledge to stretch your professional limits You communicate with authenticity and clarity, building strong relational intelligence to influence and partner with cross-functional stakeholders About the Team Our Retail team is the heartbeat of On, bringing our brand and products to life for our fans across the globe. We believe in creating immersive, design-led spaces that go beyond traditional shopping to offer unforgettable experiences. As a team, we value authenticity, collaboration, and a relentless drive for excellence. We move fast, stay agile, and always put our fans at the center of everything we do, ensuring that every interaction delivers a moment of WOW. Jade Store Leader, On Store Zürich Everyone's very proud to work here. Everyone wants to grow in the company and we always treat each other the way we want to treat our customers. We do everything we can to make sure that we spread that passion. When a customer comes in, we're working to build that relationship right away. What we offer On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically - to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose. Typical cash compensation range for this position inclusive of base + bonus: $81,000 - $85,500. Individual compensation packages are based on various factors unique to each candidate including experience, industry knowledge, qualifications, skill set, and location. Certain roles may be eligible for equity compensation in addition to cash compensation. At On we understand cash compensation is just one piece of your total rewards package. In addition to cash compensation, On offers a competitive benefits package including medical, dental, and vision benefits, along with a industry leading PTO package, and competitive 401k program. Additional perks and benefits include:
15 paid US vacation days, store closure on Thanksgiving and Christmas and a plethora of product perks! On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination. We are requesting that you provide sensitive demographic information such as gender identity and race/ethnicity to help us ensure that we are creating equitable and fair experiences for all potential future team members. You are not required to provide this demographic information and this information will in no way impact your eligibility for hire. Build the better you What to expect We want to set everyone up for success, so here's the lowdown on how we hire. Our process is a two-way street - bringing you into our culture, while helping us learn how you think. Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things. Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine - it creates that 'Wow' moment. Step One It starts with you... You'll start by submitting your application to a specific role. We try to keep this step as simple as possible. We do get a lot of applications, but we review them all. If you're a good fit to the role, a recruiter will follow up with you directly. If you didn't receive a reply, or were unsuccessful this time around, we encourage you to look for other possible matches at On. Step Two Interview with a recruiter What ignites your spirit? This is where we'll start getting to know all about you and what makes you tick - and it's your first chance to get a feel for our culture. Chatting with a member of our talent team, you'll learn more about On and how we work. We'll learn about what motivates you and what you could bring to the team. Step Three Interview with a hiring manager Ready to dig into the details? This second interview will be held with your future manager and will focus on the specifics of the job. Together you'll delve into your unique skills and experiences and how they could be relevant at On. It's also a time to assess how you might feel working side-by-side. Bring any questions you have about the job, the team or anything else you might like to know - this is an open forum. Step Four The Case Study What's your style? This task will help us understand how you think, face a challenge and give insight into your novel ideas. Designed to give everyone their best shot, your case study is based on something you might typically experience on the job. This is your chance to show us what you've got. So express yourself. Be you. Step Five The Experience Day Your first taste of the Oniverse. This is a time to meet some of the people you'll be working closest with. In person or virtually, you'll get a feel for the day-to-day at On and the people who make it happen. You'll chat with a few potential teammates - the conversations will be as equally driven by the role and your experience as by our values. We believe how you do things is just as important as what you do. Step Six The Result Are we a good fit? We'll get together internally to share our feedback and decide if we're a match. We know that job searching is a big time investment, so it's not a decision we take lightly. It's also time for you to reflect on the experience - are we the right place for you? No matter the outcome, we'll give you meaningful feedback.
