Delicatessen Department Manager

Additional Considerations (if any): - At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description:

Job Title:

Delicatessen Manager Department:

Delicatessen FLSA :

Non-Exempt General Function:

As a Delicatessen Manager, this position will be responsible for setting the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. You will coordinate the delivery of the freshest and best quality product at a competitive retail price. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members. Core Competencies + Partnerships + Growth mindset + Results oriented + Customer focused +

Professionalism Reporting Relations:

Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Perishables, Store Operations, and Health Wellness Home; Food Service Director Positions that Reports to you:

Delicatessen Department Employees Primary Duties and Responsibilities:

+ Maintains a positive attitude; creates an atmosphere of friendliness and fun through flexibility and teamwork. + Generates a friendly atmosphere by encouraging employees to greet and speak to customers; providing prompt, courteous, and efficient service to customers and sets a good example. + Sets the department standards for customer service, employee relations, cleanliness, sanitation, professional appearance and overall profitability. + Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store. + Makes an effort to learn customers' names and to address them by name whenever possible. + Assists customers by: (examples include) + escorting them to the products they're looking for + securing products that are out of reach + loading or unloading heavy items + making note of and passing along customer suggestions or requests + performing other tasks in every way possible to enhance the shopping experience. + Answers the telephone promptly and provides friendly, helpful service to customers who call including taking product orders. + Recruits, hires, trains, supervises, disciplines, and evaluates all department employees. + Determ To view full details and how to apply, please login or create a Job Seeker account