Retail Store Manager

Retail Store Manager Billings Seafood Guys Billings, MT Job Details Full-time From $21 an hour 1 day ago Benefits Health insurance Dental insurance Paid time off Employee discount Qualifications Operations management Inventory management Customer service Merchandising Sustainable sourcing Shopify Entrepreneurship Digital marketing POS systems Retail management

Full Job Description Job Description:

Retail Store Manager Location:

Billings, MT Position Type:

Full-Time, Hourly +

Performance Bonus Reports To:

President/Owner Role Overview We are seeking a high-energy, "owner-operator" minded Retail Store Manager to lead our flagship retail location. This isn't a "sit behind the desk" job. You will be the face of our brand, responsible for everything from the premium presentation of our wild-caught Alaskan seafood to the operational efficiency of our meal kit displays. You will lead a small, dedicated team with a focus on education-based selling, ensuring every customer leaves with the best seafood in Montana and the knowledge to cook it perfectly. Key Responsibilities 1. Sales & Growth Leadership Drive daily retail sales to meet and exceed monthly revenue targets. Lead "high-touch" customer service, educating guests on the benefits of wild-caught vs. farmed seafood. Coordinate and represent the brand at local events, expos, and farmers' markets to expand our local footprint. Implement and manage in-store promotions and seasonal "Captain's Reserve" or "Five Star Sampler" launches. 2.

Operational Excellence Inventory & Procurement:

Manage stock levels, coordinate with suppliers, and ensure we never run out of core staples like Sockeye Salmon or King Crab.

Facility Standards:

Maintain a "tour-ready" facility. You are responsible for the highest standards of cleanliness, organization, and visual merchandising.

HACCP & Safety:

Enforce strict food safety protocols and maintain documentation to ensure full compliance with health and safety regulations. 3. Team Management & Accountability Oversee a team of 1-3 retail associates, managing scheduling and performance. Foster a culture of accountability and process improvement. Train staff on product knowledge, including new meal kit lines like Glacier Meals.

Requirements & Qualifications Experience:

3+ years in retail management, preferably in food/beverage or specialty grocery.

Mentality:

An "Owner-Operator" mindset—you take pride in the store's success and aren't afraid to roll up your sleeves for hands-on work.

Knowledge:

Passion for high-quality food and sustainable sourcing. Previous experience with seafood or meat-cutting is a plus but not required.

Skills:

Proficiency in retail POS systems (Shopify), inventory management, and basic digital marketing (Meta/Klaviyo experience is a bonus).

Physical:

Ability to work in a cold-storage environment and lift up to 50 lbs (frozen seafood cases).

Compensation & Benefits Base Pay:

Starting at $21.00 per hour .

Performance Bonus:

Up to $950 per month based on hitting specific sales, labor cost, and operational KPIs.

Potential Compensation:

~$43,500 in hourly wage potential + bonus potential of $11,400 annually.

Growth:

Opportunity to help scale operations as we expand to new locations (e.g., Great Falls). Why Work With Us? We are a fast-growing, family-owned business that values rugged professionalism and operational excellence. If you want to run a store where your impact is visible every day—and where you are rewarded for the growth you create—we want to talk to you.

Pay:

From $21.00 per hour

Benefits:

Dental insurance Employee discount Health insurance Paid time off

Work Location:

In person