Shop Manager

Why Join This Company? This well-established, family-owned company has proudly served the region for over 50 years. Known for reliability, professionalism, and exceptional customer service, the company has built a strong reputation as a trusted leader in their industry. The organization continues to grow while maintaining the family-oriented culture and operational values that have been the foundation of its long-term success. This is an opportunity to join a stable, respected company where leadership, teamwork, customer service, and operational excellence are highly valued.

What Sets This Company Apart:

Family-owned culture with supportive leadership Growth and advancement opportunities Fast-paced, team-oriented operations environment Opportunity to make a direct impact on operations for this business Competitive compensation package What You'll Do Oversee daily repair shop operations and service department performance Serve as the primary point of contact for customers regarding vehicle repairs and maintenance Manage shop personnel, workflow, scheduling, and productivity Conduct vehicle inspections and identify service recommendations Ensure customers receive accurate repair recommendations and exceptional service Monitor shop efficiency, technician productivity, and repair quality Maintain strong relationships with customers, vendors, and internal teams Promote safety standards, operational excellence, and a positive team culture Support profitability, customer retention, and continuous process improvement Minimum Qualifications Required Previous experience managing an automotive, diesel, fleet maintenance, or repair shop operation Leadership experience supervising technicians, service advisors, or shop personnel Strong customer service and relationship management skills Experience overseeing shop workflow, scheduling, and productivity Ability to lead teams in a fast-paced service environment Strong communication, organizational, and problem-solving skills Professional and customer-focused approach About the Company This family-owned organization has spent decades building a reputation for dependable service, operational excellence, and customer commitment throughout the region. Candidates seeking long-term stability, leadership opportunities, and the ability to make a meaningful operational impact within a respected transportation organization are encouraged to apply.