Retail Store Manager

Retail Store Manager Goodwill Omaha - 3.0 Omaha, NE Job Details Full-time $65,000 a year 16 hours ago Qualifications Customer relationship building Customer service Merchandising High school diploma or GED Supervising experience

Full Job Description Retail Store Manager Department:

Retail Operations Work Location:

BPP Employment Status:

Full-Time Salary Range:

$65,000 + $1500 hiring bonus

JOB SUMMARY

The Store Manager is directly responsible for the operations of a Goodwill retail store in accordance with Goodwill policies and procedures in support of the Goodwill Mission.

ESSENTIAL DUTIES & RESPONSIBILITIES

Achieve or exceed budgeted sales goals by maintaining appropriate expense to revenue ratios, adjusting staff, and controlling company assets Create and implement timely store sales events to achieve additional revenue Foster a positive store atmosphere in support of employees, customers and participants Achieve or exceed production goals monthly/annually by processing donations within 24 hours of receipt Effectively recruit, hire, develop, supervise, schedule and evaluate store personnel; supervise volunteers Support Mission-related programs in the retail store Responsible for controlling company assets and funds Create a positive public image of Goodwill through a clean store environment, attractive displays, and presentable and personable sales and management staff Maintain a safe working/shopping environment. Investigate and document all accidents/injuries/incidents Ensure customers are treated in a fair, courteous and efficient manner Oversee and ensure compliance of store salvaging Complete required paperwork accurately, neatly and submit within established timeframe Collaborate with Loss Prevention to ensure an effective and proactive LP program is in place Maintain merchandising guidelines through colorization and classification of store inventory Promote diversity in the work place through hiring practices and assistance from the Human Resources Department Meet or exceed the attendance expectations for this position Actively maintain a safe, healthy, and positive environment that promotes the physical and emotional well-being of employees, customers, and participants Performs other duties as assigned

INDIVIDUAL DEVELOPMENT & INTERPERSONAL SKILLS

Personally participate in ongoing professional development, education and development as well as supporting others in their efforts to develop. Working relationship with supervisor, co-workers, and inter-departmentally. Must have good supervisory and customer relations skills. Must have the ability to apply sound judgment and common sense across a variety of situations. Must have excellent verbal and written communication skills.

ORGANIZATIONAL DEVELOPMENT

Educate customers and the community about the mission and vision of the organization. Demonstrate the Goodwill core values through actions and words.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

High School Diploma required Bachelor's degree in business, marketing, or related field preferred One (1) year's retail sales experience is required, two (2) or more years is preferred One (1) year's supervisory experience in a retail setting is required, two (2) or more years is preferred

CERTIFICATES, LICENSES, REGISTRATIONS

None required

KNOWLEDGE, SKILLS & ABILITIES

Must have good marketing and merchandising ability. Must be able to work flexible hours as required in order to meet operational needs of the store Must have knowledge of clothing and fashion trends.

PHYSICAL DEMANDS

Medium Lifting 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 25 pounds.

WORK ENVIRONMENT

Moderate Occasionally exposed to extreme atmospheric conditions (temperature, noise fumes, dust, etc.)