Locker Attendant Supervisor
- American Dream Mall
- Part-Time at Smarte Carte Locker Attendant Supervisor
- American Dream Mall
- Part-Time at Smarte Carte in East Rutherford, New Jersey Posted in 1 day ago.
Type:
Part-Time $18.00 per hour
Job Description:
Locker Attendant Supervisor
- American Dream Mall, East Rutherford, NJ
- Part-time $17
- $18 / hour Work hours: estimated to be 15
- 20 hours a week, hours could be more during high peak season or to cover those on PTO Must be available for days, nights, weekends, holidays and special events as needed.
BENEFITS
for Part-Time Hires Smarte Carte Inc. offers for part-time employees Matching 401k, Paid Sick Time, Overtime and Holiday Overtime.
COMPANY BACKGROUND
Smarte Carte is a global provider of travel and leisure infrastructure solutions, serving major airports, transportation hubs, entertainment destinations, retail locations, resorts, and fitness centers across North America, Europe, the Middle East, and Asia-Pacific. For more than 50 years, we have partnered with over 3,500 world-class venues to deliver convenient, reliable services used by millions of people each year. Our portfolio includes luggage carts, smart locker systems, mobility rentals (ECVs, wheelchairs, and strollers), massage chairs, medallion collectibles, and a variety of guest and passenger services designed to enhance the visitor experience. Are you looking for a job with a flexible schedule, great pay, and a fantastic work environment? Are you looking for a place to develop and build your career? Do you like to have your voice heard and be involved in process improvements? Then Smarte Carte is the place for you! A positive attitude and willingness to learn are the top qualities for our ideal candidate. Smarte Carte prides itself on having a diverse and inclusive workforce. All genders, ethnicities, and backgrounds are encouraged to apply. Smarte Carte is focused on being environmentally responsible by owning/operating recyclable equipment and reducing our carbon footprint.
BASIC FUNCTION
The Locker Attendant Supervisor ensures daily operational performance goals are met by providing direct/tactical leadership for the team in the mall & park areas through great guest experience/service, maintenance and communication, to improve productivity, vend quality, and the customer experience.
KEY RESPONSIBILITIES
Assist in planning work schedules for staff Maintain a safe working environment by monitoring safety procedures and equipment Perform the same work duties as Customer Service Associates supervised, including but not limited to: Attend to lockers, collect and transport carts; ensure all equipment is available for customer use; Provide customer service to mall/park guests; Cleaning and maintaining of lockers, carts and any rental equipment; Collaborate with team members to solve work-related issues Review work assignments during and at the conclusion of shifts Provide guidance to employees on regulations, policies, and procedures Maintain excellent communication and cooperation with employees, and facility management Assist with collections, counting/recording money, documenting meter readings as needed Assess and provide training to staff as needed Other duties as assigned SKILLS Time management Ability to learn and master technologically; computer-based reporting tools, equipment, etc. Enthusiastic and positive attitude Fosters teamwork Ability to handle high pressure situations Flexible High degree of integrity and self-discipline Capable of teaching others to perform specific tasks Strong interpersonal communication skills
EXPERIENCE
Proven leadership skills; previous supervisor experience preferred Cash control experience preferred General knowledge of vended service products preferred
QUALIFICATIONS
Computer and Smart Phone proficient Excellent customer service
PHYSICIAL REQUIREMENTS
Lift 40lbs Push/pull 75lbs Walk & stand for duration of shift
EDUCATION
High School Diploma or equivalent preferred Experience Preferred General knowledge of vended service products preferred Cash control experience preferred Previous Supervisor experience preferred Education Preferred High School or better
Skills Required Computer Scheduling Customer Service Flexibility Communication Decision Making Cleaning Time Management Conflict Resolution Preferred Coaching Behaviors Required Detail Oriented:
Capable of carrying out a given task with all details necessary to get the task done well
Team Player:
Works well as a member of a group
Preferred Enthusiastic:
Shows intense and eager enjoyment and interest
Leader:
Inspires teammates to follow them
Motivations Required Self-Starter:
Inspired to perform without outside help Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the notice from the Department of Labor. See job description
