Video Department Supervisor

Company Description Panavid is a leading provider of custom audio-visual production, integration, and rental solutions in a variety of markets. Our passion is working closely with our clients to create unforgettable experiences. From corporate meetings to live concerts and festivals, live broadcasts to house of worship installations, non-profit events, fashion shows, experiential marketing events and everything in between; Panavid has the experience that matters to transform any location into a custom event space and make our clients' vision a reality. Overview We are seeking an experienced Video Department Supervisor to lead our video equipment operations at our Parsippany warehouse. In this supervisory role, you will manage the flow and delegation of duties related to order fulfillment, quality control, and inventory management. You will ensure that all video equipment is properly prepped, packed, and deployed for client events. This is a leadership position where you'll work directly with the Warehouse Manager to set strategic direction for the department while maintaining hands-on expertise in video systems and equipment handling. Core Responsibilities

• Lead and delegate duties for order fulfillment, establishing efficient workflows and ensuring timely delivery of video equipment to events
• Direct the preparation, packaging, and inspection of all video department orders before deployment.
• Conduct quality checks on department workflows to verify that orders are processed accurately and align with Panavid's established benchmarks
• Oversee the physical inventory of video assets, utilizing software to ensure all records reflect real-time equipment availability
• Scan Asset IDs to complete order fulfillment and returns processes
• Mentor and develop video technicians and QC staff, fostering a culture of excellence and continuous improvement
• Collaborate with the Warehouse Manager on departmental strategy, budget planning, and operational improvements
• Monitor and report on departmental performance metrics including order fulfillment times, error rates, and equipment status QualificationsExperience
• 5 years of experience in video equipment rental or AV warehouse operations
• 2 years of supervisory or lead experience managing teams and delegating responsibilities
• Demonstrated expertise in video systems, equipment handling, and proper storage protocols Technical Skills
• Proficiency in UBS R2 or similar ERP/inventory management systems
• Proficiency with Microsoft Office or Google Workspace
• Knowledge of video equipment types, cabling, power systems, and troubleshooting basics
• Forklift certification or willingness to obtain Core Competencies

Leadership:

Ability to inspire and motivate a diverse team, set clear expectations, and drive accountability.

Detail-Oriented:

Meticulousness in tracking inventory, catching errors before they reach clients, and maintaining high quality standards

Problem-Solving:

Ability to troubleshoot operational bottlenecks and implement solutions quickly

Communication:

Clear communication with team members, warehouse managers, and other departments

Adaptability:

Comfortable with shifting priorities and handling high-pressure event schedules

Physical Capability:

Ability to lift and move equipment weighing up to 50 lbs regularly Compensation & Benefits

• Health, Dental, Vision, Life, and AD&D Insurance Plans
• Paid Sick and Vacation Time Off
• 401(k) Retirement Plan with employer match
• Direct Deposit
• Professional development and career growth opportunities Corporate Responsibility As Video Department Supervisor, you embody Panavid's commitment to excellence and client satisfaction.

You must abide by all rules and policies set forth by Panavid and work timely and ethically when interacting with clients and fellow employees. Panavid has built a reputation on strong client relationships and exceptional service. Your role in upholding our high standards of quality, integrity, and customer satisfaction is essential to the success of everyone at Panavid. You are expected to model professional behavior, lead by example, and ensure your team reflects our values at all times.

Pay:

$100,000.00 - $110,000.00 per year

Benefits:

401(k) Dental insurance

Work Location:

In person