Showroom Manager

Showroom Manager

Location:

Queensbury, NY

Reports To:

Operations Manager

Pay Range:

$75,000.00 - 90,000.00 per year

Responsibilities:

• Oversee day-to-day showroom operations including management of showroom staff
• Identify staff growth opportunities, coordinating vendor trainings accordingly
• Maintain open showroom orders, bid follow up and appointments
• Create and maintain staff schedule to ensure appropriate daily coverage
• Foster a culture of consistent bid follow-up and closely manage bid-reporting
• Liaise with GM and marketing to plan and host industry events to contribute to sales growth
• Enforce Frank Webb Home brand standards and operations
• Identify and address problematic operations and staff
• Monitor progress of sales goals on a store and employee level
• Mentor staff on sales and operational procedures
• Maintain state-of-the-art showroom, ensuring that showroom product is current and presentable
• Coordinate showroom renovations and updates as needed
• Oversee credit & debit reporting
• Ensure accurate product labeling where appropriate, maintaining signage to FWH standards
• Be an advocate and champion for showroom staff
• Provide sales support as necessary

Qualifications:

• Bachelor's degree or commensurate experience
• 5+ years managerial experience, ideally in a showroom environment
• Knowledge of bath, kitchen and lighting products, strongly preferred
• Strong business acumen
• Familiarity with ERP and CRM systems
• Professional and composed demeanor