Job Description
Benefits:
401(k) 401(k) matching Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Vision insurance Job Title:
Commercial HVAC Service Manager About Us:
At All Hours Mechanical, we're a fast-growing leader in the commercial HVAC industry. We are driven by a culture of integrity, teamwork, and relentless dedication. Rooted in faith-based leadership, we're more than just a company—we're a tight-knit family that values respect, mutual support, and the courage to push boundaries. We prioritize passion and a \"whatever it takes\" mindset over experience alone, because we believe in training and empowering those eager to grow. Our commitment is twofold:
delivering exceptional service to our customers while fostering an employee-first environment where you can thrive personally and professionally. Why Join Us? Family First:
No-cost basic family health insurance for your peace of mind. Security:
$50,000 life insurance at no cost to you. Protection:
No-cost short- and long-term disability coverage. Future-Focused:
Affordable vision and dental plans. Financial Growth:
401(k) with up to 5% matching. Career Advancement:
Clear pathways for growth within and beyond the field. Design your future with us! Innovative Tools:
Access to cutting-edge HVAC technology. Ongoing Development:
Top-tier mentorship and training programs. Commercial HVAC Service Manager Position Overview We're seeking an experienced Commercial HVAC Service Manager to lead and oversee our service department operations. This role requires a strong combination of technical expertise, leadership, and customer service skills. You will be responsible for managing technicians, driving service excellence, ensuring operational efficiency, and building lasting customer relationships. If you're a results-driven professional who excels at leading teams, solving complex HVAC challenges, and delivering exceptional customer experiences, you'll find a home here at All Hours Mechanical. Job Responsibilities Lead and manage the day-to-day operations of the commercial HVAC service department. Supervise, mentor, and support service technicians to ensure high-quality workmanship and professional growth. Schedule and coordinate service calls, preventive maintenance agreements, and emergency response activities. Monitor department performance, productivity, and profitability while identifying opportunities for improvement. Ensure technicians have the tools, training, materials, and support needed to perform their work efficiently. Build and maintain strong relationships with customers, ensuring exceptional service and customer satisfaction. Assist with troubleshooting complex HVAC system issues and provide technical guidance when needed. Collaborate with sales, project management, and operations teams to support company objectives. Manage service budgets, labor utilization, inventory, and departmental expenses. Ensure compliance with safety regulations, industry standards, company policies, and applicable codes. Support business growth by identifying service opportunities, maintenance agreements, and value-added solutions. Requirements 10+ years of experience in commercial HVAC service, service management, or related leadership roles. Strong technical knowledge of commercial HVAC systems, including boilers, chillers, RTUs, VRF systems, controls, and building automation systems. Proven experience managing technicians, service operations, and customer relationships. Excellent leadership, communication, organizational, and problem-solving skills. Ability to thrive in a fast-paced, team-oriented environment. Strong understanding of service scheduling, dispatching, and operational performance metrics. Valid driver's license with a clean driving record. EPA Certification required. What We Offer A supportive, employee-first culture that recognizes your contributions. Competitive salary with performance-based bonuses. Comprehensive benefits package (health, dental, vision, life, disability). 401(k) with company match. Paid time off and holidays. Opportunities for career advancement as we continue to expand. Job Type Full-time Pay Competitive salary and incentive compensation based on experience Benefits 401(k) with matching up to 5% Health, dental, and vision insurance Health savings account (HSA) Life insurance Paid time off Short- and long-term disability coverage Schedule Monday to Friday Management level responsibilities for time commitment Expected hours: 40+ per week Education High school diploma required Associate's or bachelor's degree in HVAC Technology, Construction Management, Business Management, Mechanical Engineering, or related field preferred but not required Experience Commercial HVAC Service Management:
10+ years (required) License/Certification Valid Driver's License (required) EPA Certification (required) Work Location In person
