Assistant Manager (Part-time)

Assistant Manager (Part-time) Urban Air Adventure Park - 2.9 Moore, OK Job Details Full-time From $15 an hour 6 hours ago Benefits Paid training Employee discount Flexible schedule Qualifications Hospitality Computer operation Customer communication Staff supervision Management Team supervision Spreadsheets Restaurant management Employee relationship building Shift management Conflict de-escalation High school diploma or GED Pattern recognition Team development Supervising experience Team management Hospitality industry experience Productivity software Retail management Team motivation (leadership skill) General management Hospitality management Team building Full Job Description Join a fun team-work environment with flexible schedules! Our Park is fast-paced and definitely not boring. And we are more exciting than fast-food and retail too! Position is long-term, not seasonal. We are looking for hard working, responsible, light-hearted individual with strong customer service skills. A strong team environment is crucial for our business and we need an active Supervisor who will embrace and promote that type of a workplace. Our Management team is trained to learn every nuance of the business, so whether you're creating an award winning birthday party experience, hosting a corporate event, or overseeing a busy night, we'll provide you with the tools and knowledge necessary to ensure the success of the Park.

• Responsible for all aspects of the operation including entertainment, food, beverage, attractions and property inspections.
• Cultivates a team environment that provides exceptional customer service while directing the team and ensuring all staff members perform at a consistently high level.
• Leads and influences staff through effective motivation, leveraging individual strengths to ensure customer satisfaction and maximum productivity.
• Monitor staff performance and interactions
• Assist in hiring, retention of staff, coaching, discipline; ensures execution of staff training programs.
• Select, develop staff and trainers for more responsibility or internal promotability into a leadership program.
• Assists with inventory and controlling expenses.
• Maintain a safe, clean and secure environment for all guests and staff.
• Continuously improves operational execution through attention to detail and adherence to Urban Air operating standards and philosophies.
• Other duties as assigned.

Skills & Qualifications Required:

• High School Diploma required; some College preferred
• 1-2 years of Supervisor level experience in Hospitality industry (Restaurants, Retail, Theme Parks, Family Entertainment Centers, Hotels, Resorts, Casinos)
• Proven conflict management skills
• Legally able to work in the United States
• Able to work a varied schedule including weekends, nights, and holiday

Hours:

25 hours minimum up to 40+ depending on business needs.

• Must be able to communicate clearly with fellow Management, Staff, and Guests
• Maintain professional appearance.
• Must be at least 18 years of age. At least 21 years of age preferred.
• Ability to pass a background-check as prescribed by Urban Air Adventure Park.
• Ability to obtain Food Handler certification, Basic First Aid Certification, & online Urban Air Training Programs prior to position start.
• Computer Skills a must — Microsoft Office (Excel, Word, PowerPoint).
• Adaptability, flexibility, general enthusiasm for the business.
• Willing to learn and adapt to changes or challenges.
• Ability to establish working relationships with all employees, management, and vendors.
• Exercises good judgment in decision making.
• Appreciation of diversity (thought, ethnic, gender, etc.)
• We work when others play!

Must be able and willing to work weekends, evenings and holidays

ADDITIONAL REQUIREMENTS

• Ability to lead, motivate and empower Team Members
• Ability to align Team Members with Urban Air culture by balancing seriousness and having fun
• Takes initiative
• Excellent interpersonal and communication skills
• Ability to recognize problems and problem solve
• Ability to set goals and convert plans into action
• Ability to see patterns in performance and strategize solutions
• Exercises good judgment in decision making
• Open to feedback and self-improvement
• Holds self-accountable for high personal standards of conduct and professionalism
• Serves as a role model by demonstrating and upholding Urban Air policies and standards

PHYSICAL REQUIREMENTS

• Work days, nights, and/or weekends as required.
• Work in noisy, fast paced environment with distracting conditions.
• Move about facility and stand for long periods of time.
• Lift and carry up to 30 pounds.

Job Type:

Full-time Pay:

From $15.00 per hour

Benefits:

Employee discount Flexible schedule Paid training Application Question(s): Able to work both Saturday AND Sunday?

Experience:

Hospitality Management:

1 year (Required)

Work Location:

In person