Studio Manager

Studio Manager Made By You Springfield, OR Job Details Part-time $19 - $25 an hour 1 day ago Qualifications Office activity coordination Operations management Inventory management Customer inquiry handling Staff training Training & development Full Job Description The Studio Manager oversees the day-to-day operations of Made By You and ensures the studio runs smoothly, efficiently, with an exceptional customer experience. This role blends hands-on operational leadership and requires someone who's organized, friendly, and able to keep a busy studio on track. Key Responsibilities

• Oversee all daily studio operations, including opening/closing procedures, workflow, and maintaining a safe work environment.
• Provide excellent customer service and create a welcoming atmosphere for guests, answering questions, helping with projects, and ensuring a great experience.
• Address personal matters professionally, including coaching, communication, conflict resolution, and maintaining a strong team culture.
• Manage and update the studio's social media presence using photos, reels, promotions, and studio updates to enhance the community engagement.
• Plan, schedule, and coordinate studio events, private parties, and group activities.
• Track inventory, place supply orders, and maintain all materials needed for daily studio operations.
• Assist in training new staff and ensuring consistent studio standards and procedures.

Customer Issues:

Monitor product and materials usage, firing schedules, bisque/glaze needs, and control of custom pieces.

• Assist in firing new staff and ensuring consistent studio standards and procedures.
• Provide structure for tasks such as email communication, customer inquiries, bookkeeping, project management, and line area upkeep.
• Promote safety protocols and proper use of equipment, materials, and kiln area.
• Cover staff shifts when needed to ensure smooth operation and adequate staffing.
• Perform all other duties as assigned to support studio operations. Qualifications
• Experience in customer service and/or studio or retail management preferred.
• Strong communication, problem-solving, and leadership skills.
• Ability to multitask in a fast-paced, creative environment.
• Familiarity with social media platforms and basic content creation.
• Reliable transportation and able to work evenings or weekends as needed.
• Comfortable managing studio processes (gazing, loading, pottery handling) with training provided.

Pay:

$19.00 - $25.00 per hour

Work Location:

In person