Upstairs Thrift Shop Manager

Upstairs Thrift Shop Manager Waverly Community House Part-Time/ Exempt Reports To:

Executive Director 25 hours per week About the Waverly Community House The Waverly Community House is a nonprofit organization committed to serving and strengthening our community through programming, partnerships, and events that bring people together. We are looking for a creative, organized, and people-centered individual to join our team. Position Description This position oversees the daily operations of the Upstairs Thrift Shop, located in the Waverly Community House. This is a part-time, 25 hour a week position (Tuesday through Saturday), requiring a self-motivated individual with a passion for thrifting, an eye for merchandising, and a commitment to providing an excellent customer experience. This role is integral to the organization's earned revenue and community outreach. Manage daily shop operations including opening and closing procedures. Price donated items accurately and competitively based on brand, condition, and market demand. Sort, process, and organize incoming donations in a timely manner. Create attractive, organized seasonal merchandise displays that drive sales and reflect the shop's character. Operate and maintain the POS system; process transactions accurately. Manage and grow the shop's social media presence to promote inventory and sales. Assist in planning and executing shop sales, themed events, and seasonal promotions. Perform other duties as assigned by the Executive Director.

Qualifications:

Demonstrated knowledge of brands, current trends, and the resale/ thrift market. Prior retail or resale experience preferred. Experience with basic cash handling and POS systems. Proficiency with social media platforms (Facebook, Instagram) for promotional use. Availability to work evenings and weekends as required. Strong customer service skills with friendly, approachable demeanor. Ability to work independently and manage time effectively without close supervision. Physical ability to lift, carry, and sort donations as needed.

Preferred:

Experience working in a non-profit or community based setting. Basic photography skills for social media and online listings. Familiarity with online resale platforms (eBay, Poshmark, etc.). Experience creating short-form video content (Reels) to promote shop inventory and events. Experience managing or working alongside volunteers in a supervisory capacity.

Compensation and Benefits:

WCH offers a competitive salary, commensurate with experience, and a comprehensive benefits package including paid time off, and professional development opportunities. How to

Apply:

Interested candidates should submit a resume, cover letter, and three professional references to accounting@waverlycomm.org. Waverly Community House is an Equal Opportunity Employer. We encourage candidates of all backgrounds to apply.

Benefits:

Employee discount Flexible schedule Paid time off

Work Location:

In person