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Job Description
Purpose We are looking for a proactive and organized Produce Manager to oversee our fresh produce department. The job purpose of a Produce Manager is to oversee the daily operations of the produce and floral departments to ensure high-quality food preparation, exceptional customer service, and profitability, while maintaining compliance with health and safety standards.
Duties Staff Management:
Hiring, training, scheduling, supervising, and motivating produce and floral staff to ensure high performance and excellent customer service.
Operational Excellence:
Ensuring efficient daily operations, including product preparation, display presentation, and maintaining cleanliness and organization.
Inventory and Financial Management:
Managing inventory levels, placing orders, controlling costs (including labor and waste), analyzing sales data, and contributing to the department's profitability.
Quality and Safety Assurance:
Ensuring all products are handled and maintained safely, adhere to quality standards, and comply with all health, safety, and sanitation regulations.
Customer Service:
Fostering a customer-focused environment, addressing customer inquiries and complaints, and striving to enhance customer satisfaction.
Merchandising and Sales:
Implementing company sales programs to promote produce and floral products, drive sales, and attract customers.
Compliance and Professional Conduct:
Adhere to all company policies and local, state, and federal health regulations; follow management instructions; provide constructive feedback; complete all required training (including on company technologies, equipment, Food Safety, Power Equipment, and CPR); and operate powered equipment only if properly trained or certified. Performing all other duties as assigned by management.
Requirements Experience & Skills:
Preferably experienced in Produce and Floral. Must demonstrate basic math and English proficiency, follow instructions, and communicate effectively with management.
Leadership:
Proven ability to lead, train, and manage a team. Skilled in inventory control, quality assurance, merchandising, and enhancing customer experience in a retail setting.
Financial Acumen:
Understand sales targets, manage labor and expenses, and contribute to departmental financial success.
Physical Requirements:
Able to stand, walk, bend, stretch, crouch, regularly lift 25 lbs. (up to 50 lbs. occasionally), perform duties that require significant walking, pushing, and pulling of equipment, and have the ability to regularly work in temperatures less than 50 degrees. Benefits This position is eligible for vision, dental, life insurance, and legal plan benefits, which become available on a graduated basis over time according to the terms of the collective bargaining agreement ("CBA"). Paid time off (sick time, personal days, vacation days, and holidays) will accrue on a graduated basis over time in accordance with the CBA. Retirement benefits (pension or 401k) become available over time in accordance with the CBA.
