Top Gun Service Manager-Exceptional Opportunity

Top Gun Service Manager-Exceptional Opportunity Posted by Seacoast Ebikes Inc on 04/26/2026 Job Basics

Industry Sector:

Bike

Job Categories:

Management

Company Type:

Retailer

State:

NH

City:

Portsmouth

Country:

United States

Required Experience:

3 - 5 years

Contact Name:

Steve Gerhartz

Contact Phone:

301-252-0072

Contact Cell:

3012520072

Job Type:

Full Time

Salary:

$75,000 plus bonus potential Required to

Relocate:

No Required to

Travel:

No

Employee May Telecommute:

No

Job Seeker Must Live Within:

50+ miles Job Description & Requirements Now Hiring • Full Time • NH Seacoast ServiceManager Lead the shop floor at New England's #1 e-bike only dealer. At Seacoast Ebikes Inc., we don't sell yesterday's bikes. We are a 100% e-bike dealer carrying the most exciting premium brands on the planet — and we need a service leader who shares our conviction that e-bikes are the future of cycling. If you're the kind of person who geeks out over torque sensors, belt drives, and integrated batteries as much as you love building a high-performing team, keep reading.

This is a rare opportunity:

above-market compensation, a path to ownership equity, and the chance to shape the service culture of a fast-growing, category-defining shop. Our Premium Brand Lineup Specialized TurboMondrakerAventonVelotricTernGazelleUrban ArrowRiese & Müller The Role Oversee, operate and expand a fast-paced e-bike service department from top to bottom — intake, scheduling, repair workflow, and delivery Lead, train, and inspire a team of technicians, holding the bar high for quality and efficiency Interface directly with customers throughout the service experience, from first contact to final handoff Partner with ownership on operational improvements, KPI tracking, and department growth strategy Champion a culture of continuous learning as new e-bike technologies evolve rapidly What You Bring Minimum 3 years managing a high-volume bicycle or powersports service department Deep, hands-on knowledge of e-bike systems — motors, batteries, firmware, diagnostics Expert-level fluency with Lightspeed Series R point-of-sale and DMS platform Proficiency with Slack as an internal communications and team coordination tool Exceptional leadership and coaching skills — you build technicians up, not just manage them Outstanding customer-facing communication, written and verbal Ability to stay calm, prioritize accurately, and make decisions quickly in a busy season rush A genuine passion for cycling and a belief that e-bikes are transforming how people ride What You Get Above-Market Pay - Compensation that reflects your expertise and results — we pay for performance. Ownership Equity - Real equity potential for the right long-term partner. Build something you can own. Year-Round, Full Time - Stable, 12-month employment — no seasonal layoffs. We are open and busy all year. NH Seacoast Location - World-class trails, beaches, ski mountains, and outdoor culture right outside the door. Cutting-Edge Inventory - Work on the best e-bikes made. No entry-level mass-market product — premium only. Growth Trajectory - Join a dealer category that is growing rapidly. The best days are ahead. About Us New England's #1 e-bike only dealer — we sell nothing but electric Located on the NH Seacoast, minutes from beaches, trails, and ski resorts A tight-knit team that is serious about the work and serious about the ride Backed by a leadership team committed to doing things the right way — for customers, employees, and the community Ready to Lead? Send us your resume and a brief note on why you're the one. steveseacoastebikes Seacoast Ebikes is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, gender, age, religion, national origin, disability, or any other protected status. Seacoast Ebikes Inc. • Newington, NHseacoastebikes About Seacoast Ebikes Inc New England's premier Ebike only dealer. We carry Specialized Turbo, Gazelle, Riese & Muller, GoCycle, Urban Arrow, Aventon and Yuba electric bicycles. Bosch service center.