Assistant Home Shopping Manager

Position Summary The Assistant D.U.G. Manager supports the D.U.G. Manager in overseeing Drive Up & Go operations to ensure accurate order fulfillment, on‑time pickup, excellent customer service, and compliance with company standards. This role helps lead associates, manage workflow, and support performance goals while delivering a fast, friendly, and reliable omnichannel experience. Key Responsibilities Support daily Drive Up & Go operations, including order picking, staging, dispensing, and customer handoff Assist in supervising and coaching D.U.G. associates to ensure accuracy, speed, and service excellence Ensure orders are fulfilled following quality, substitution, and freshness standards Monitor order volume, pickup times, and associate productivity throughout the day Support labor planning and task prioritization to meet service level expectations Maintain organization, cleanliness, and safety of D.U.G. staging and pickup areas Address customer questions, concerns, and service recovery issues promptly and professionally Support execution of company D.U.G. programs, processes, and technology tools Step into operational leadership responsibilities in the D.U.G. Manager's absence Associate Leadership & Development Lead by example to promote accountability, teamwork, and customer‑focused behaviors Assist with onboarding and training of new D.U.G. associates Provide coaching and feedback to reinforce accuracy, efficiency, and service standards Encourage associate engagement and continuous improvement Operational & Compliance Focus Ensure adherence to all company policies, safety standards, and food handling practices Support proper use of handheld devices, systems, and D.U.G. technology Ensure accurate completion of required logs, documentation, and reporting Qualifications Previous D.U.G., e‑commerce, front‑end, grocery, or retail experience preferred Prior leadership or supervisory experience preferred Strong organizational, communication, and problem‑solving skills Customer‑focused mindset with attention to detail and urgency Ability to perform effectively in a fast‑paced, time‑sensitive environment Physical & Scheduling Requirements Ability to stand, walk, bend, push carts, and lift within company guidelines Ability to work indoors and outdoors as needed for order dispensing Flexible availability including mornings, evenings, weekends, and holidays

Pay Transparency:

Starting rates will be no less than the local minimum wage and may vary based on things like location, experience, qualifications, and the terms of any applicable collective bargaining agreement. Candidates with unique qualifications may be considered for compensation above this range. Dependent on length of service, hours worked, any applicable collective bargaining agreement and/or Company policy, benefits may include medical, dental, vision, disability and life insurance, sick pay

• , PTO/Vacation pay
• , paid holidays
• , bereavement pay and retirement benefits (pension and/or 401(k) eligibility).

Associates in this position may be eligible for a quarterly bonus, subject to Company bonus plans. Applications are accepted on an on-going basis. For roles in

Washington State:

Sick pay and PTO/Vacation pay are accrued based on hours worked and paid holidays are issued at 7-9 days annually. Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (

NYSE:

ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table. Disclaimer The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process. Albertsons is an Equal Opportunity Employer This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).