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Job Description
About the Position We are seeking a dependable, hands-on Smoke Shop Manager to oversee the daily operations of our Giddings location. This is a working manager position responsible for leading employees, maintaining store standards, driving sales, managing inventory, and ensuring an exceptional customer experience. The ideal candidate is a self-motivated leader who is comfortable taking ownership of the store's performance and actively participating in day-to-day operations when needed.
2% of monthly sales exceeding a pre-set base quota
Salary Increase Opportunity:
Manager will receive a salary increase after achieving a pre-set increase in sales quota for 3 consecutive months, while maintaining satisfactory operational performance. Key Responsibilities Oversee all daily store operations and ensure the business runs efficiently and professionally. Work scheduled store shifts throughout the week while managing daily operations and staff. Hire, train, coach, and supervise employees. Monitor employee performance and ensure staff follow company policies, procedures, and customer service standards. Create and manage employee schedules to maintain appropriate staffing levels. Maintain accountability among team members and address performance issues promptly and professionally. Serve as the primary point of contact for employee call-outs, tardiness, scheduling conflicts, and staffing shortages. Cover store shifts when employees are unavailable and alternate coverage cannot be secured. Ensure the store remains fully operational during all scheduled business hours. Manage inventory levels, receive shipments, place orders, and maintain accurate inventory records. Ensure the store is clean, organized, fully stocked, and visually appealing at all times. Drive sales through excellent customer service, product knowledge, merchandising, and team leadership. Handle customer concerns and resolve issues professionally. Ensure compliance with all applicable federal, state, and local laws, as well as company policies. Monitor store performance and identify opportunities to increase sales and improve profitability. Maintain cash-handling procedures and safeguard company assets. Position Expectations This is a hands-on management role. The Manager is expected to be actively involved in daily store operations and work alongside employees as needed. The regular schedule is expected to average approximately 40-45 hours per week. As the person responsible for store operations, the Manager may occasionally be required to work additional hours to cover employee call-outs, staffing shortages, vacancies between hires, training needs, inventory activities, or other operational requirements necessary to keep the store running effectively. Qualifications Previous retail management experience required. Smoke shop, tobacco, vape, convenience store, or specialty retail experience preferred. Strong leadership and team-building skills. Ability to effectively manage employee performance and accountability. Experience with scheduling, inventory management, cash handling, and sales reporting. Excellent communication and problem-solving abilities. Self-motivated with the ability to work independently. Reliable transportation and consistent attendance. Ability to stand for extended periods and lift inventory shipments when necessary. What We're Looking For We are looking for a manager who takes ownership of the store's success, leads by example, holds employees accountable, and is willing to step in wherever needed to ensure smooth daily operations. The right candidate will be committed to growing sales, developing staff, and creating a positive experience for every customer who walks through our doors.
To Apply:
Please submit your resume and relevant work experience, along with professional references. Background checks will be conducted.
