Job Description
Position Purpose:
To manage and control the operations of the Liquor Department, supervise Liquor Department team members and order merchandise. Ensure guest service, product quality and selection; along with providing knowledgeable recommendations and information on all products in the department in an easy to understand communication. Engage guests on Wine, Spirits or Beer selections to accompany any occasion and create an enjoyable shopping experience while maximizing sales. Advises and trains team members on Liquor Department basics to ensure guests are satisfied, retained and their needs fulfilled. Wine Stewards are expected to work during the peak selling periods which will include weekends, evenings and holidays. Key Responsibilities & Accountabilities :
Build and encourage superior guest service, providing a continuous attention to guest needs in a prompt, courteous and friendly manner. Engage in suggestive selling and other sales techniques with knowledgeable suggestions and professionalism. Utilize social media tools to help drive guest loyalty and sales. Be knowledgeable on Wine regions, grapes, vineyards and vintages from all over the world and be able to offer appropriate suggestions for food pairings - matching wine with food to maximize a dining experience. Be acquainted with Spirits and spirit cocktails, having knowledge of recipes and ingredients. A good knowledge of Beer, Party Planning and familiarity of the entire store's amenities is a necessity. Engage in continuous education about wine, spirits and beer through ongoing training. Remain current on product trends and look for emerging trends which present sales opportunities for the department. Stock and rotate department products to ensure freshness and date control; restock and use supply items efficiently to eliminate waste and to maintain the lowest supply cost. Order wine from vendors; place specialty orders for guests as necessary. Restock racks and build case stacks and displays for visual appeal. Orders, receives, checks and controls inventory to ensure adequate quantity and quality. Maintains an awareness of seasonal and promotional merchandising and plans orders accordingly. Interprets reports, completes necessary paperwork, and follows company transmittal procedures. May operate checkstand equipment such as cash register and scanner to process customer orders. Engages in suggestive selling other sales techniques and bags customer orders. May be accountable for proper cash handling procedures and proper accounting of sales. Responsible for cost and quality control. Prevents shrink. Ensures compliance with product handling, stocking, display and signing procedures. Encourages and maintains a safe work environment. Ensures the proper sanitation and visual appeal of the department. Ensures compliance with liquor sales laws. Monitors backroom inventory and space security. Uses related equipment including:
box cutters, compactors, hand trucks and pallet jacks. Responsible for performing all job duties with honesty and integrity. Other necessary and required duties. Skills and Physical Requirements:
Requires taking and passing of certification training program and continued ongoing training. Must be of the legal age for consumption of alcoholic beverages in the jurisdiction in which they are employed. Requires good communication skills, good leadership and interpersonal skills, and the ability to maintain composure in dealing with customers and co-workers. Must have knowledge of types, alcohol content, uses and care of liquor department products. Requires an awareness of popular drink recipes. Work Environment:
Occasional exposure to 35-40 degrees Fahrenheit while handling products in cooler and while performing receiving duties. Safety - Sensitive Position:
Job responsibilities include tasks or duties that could affect the safety or health of the employee performing the task or others. Union and Non-Union :
"The pay range is $22.15-$24.15 per hour, but no less than the local minimum wage. Starting rates will vary based on things like location, experience, qualifications and the terms of any applicable collective bargaining agreement. Dependent on length of service, hours worked and any applicable collective bargaining agreement, benefits include medical, dental, vision, disability and life insurance, sick pay (accrued based on hours worked), PTO/Vacation pay (accrued based on hours worked), paid holidays (9 days annually), bereavement pay, and retirement benefits (pension and/or 401k eligibility)." DISCLAIMER
The above statements are intended to describe the general nature of work performed by employees assigned to this job. If you have questions regarding your ability to physically perform the listed job duties and requirements - e.g. lifting, standing, bending, etc. - please speak to your Store Director. All team members must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each store and from store to store. Pay Transparency:
Starting rates will be no less than the local minimum wage and may vary based on criteria such as location, experience, and qualifications and the terms of any applicable collective bargaining agreement. Candidates with unique qualifications may be considered for compensation above this range. Benefits may include medical, dental, vision, disability and life insurance, sick pay (accrued based on hours worked), PTO/Vacation Pay (accrued based on hours worked) or Flexible Time Off, paid holidays (8-9 days annually), bereavement pay, and retirement benefits (pension and/or 401k eligibility). [If applicable:
] Associates in this position may be eligible for a quarterly bonus. Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey! Locally great and nationally strong, Albertsons Companies (NYSE:
ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw's, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson's Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico's Community Markets, King's, Balducci's, and Albertson's Market Street. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company's success. Bring your flavor Building the future of food and well-being starts with you. Join our team and bring your best self to the table. Disclaimer The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process. Albertsons is an Equal Opportunity Employer This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at 1-888-255-2269(option #4).
