Job Description
About Us:
Uwajimaya is more than just a grocery store — we're a vibrant cultural destination with a rich history rooted in family, community, and food. Since 1928, we've grown into the Pacific Northwest's premier Asian retailer, known for our wide selection, welcoming atmosphere, and commitment to sharing the diverse traditions of Asian cultures. We take pride in creating a one-of-a-kind experience for customers and employees alike — one that's centered around food, culture, and people. Why Join Uwajimaya? At Uwajimaya, we believe in nurturing growth — in our communities, our customers, and our team members. We foster an environment built on collaboration, curiosity, and care. Whether you're starting your career or bringing years of experience, you'll find opportunities to make a meaningful impact in a workplace that values tradition, innovation, and connection. Who We're Looking For We're looking for team members who are collaborative, thoughtful, and passionate about making a difference. Whether you're serving customers, supporting operations, or leading a team, you bring a people-first mindset and a strong work ethic. If you thrive in a dynamic, fast-paced environment and believe in the power of inclusion, community, and connection — you'll feel right at home here. To thrive at Uwajimaya, you should embody our core competencies: Functional/Technical Skills:
You possess the necessary functional and technical knowledge to perform your job at a high level. Customer Focus:
You are dedicated to meeting customer expectations and requirements, using feedback for improvements, and building effective relationships based on trust and respect. Action Oriented:
You enjoy working hard, are full of energy for challenging tasks, and seize opportunities with minimal planning. Peer Relationships:
You can find common ground with peers, solve problems collaboratively, and are seen as a cooperative team player who encourages collaboration. Self-Development:
You are committed to continuous self-improvement, adapt to different situations, and work to develop your strengths while addressing weaknesses. We offer:
A flexible, inclusive, and friendly work culture Competitive starting wages Paid holidays from day one Excellent medical, dental, and vision benefits A generous retirement plan Paid time off, long-term disability, and life insurance Employee discounts on food and gift items Supplemental insurance options Opportunities for growth and advancement Position Summary :
The Deli Supervisor collaborates directly with the ADM (Assistant Department Manager) to maintain day-to-day department operations, ensuring alignment with department and store objectives. They actively engage in training and developing the staff, focusing on enhancing task efficiency and promoting positive customer service behaviors. As the initial point of contact, they address employee behavioral matters promptly, maintaining a harmonious work environment. The supervisor directs the staff's activities and effectively manages lunch and break schedules. They uphold adherence to health department and company policies, providing a safe eating and workplace experience. They handle customer concerns in real-time, finding resolution to ensure customer satisfaction. The supervisor monitors product inventory levels to meet the department's RFB standards. Leading by example, the Deli Supervisor showcases excellent customer service, ensuring that all staff follow company policies, guidelines, and procedures. They report to both the DM (Department Manager) and ADM, and work in partnership with RCS (Retail Central Services) Team. Position's Key Responsibilities :
Maintain the Environment and Culture of the Department. Provide Training for Staff. Maintain Vendor, Customer, and RCS Relations. Maintain Compliance of Food & Workplace Safety. Maintain Proper Ordering Practices. Provide Direction to Staff for Completion of Daily Tasks & Goals. Support Customer-Facing Service Stations. Other duties as assigned Starting Pay:
$23.35/hr., Depending on Experience Salary Range:
$23.35 - $32.14 Uwajimaya participates in E-Verify to confirm employment eligibility. Please review the E-Verify Participation Poster and Right to Work Poster before proceeding with your application IER Right to Work Poster (English/Spanish) (PDF, 322.73 KB) E-Verify Participation Poster (English/Spanish) (PDF, 259.92 KB) Uwajimaya is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Position Requirements :
Must be at least 18 years of age. Minimum of a High school diploma or equivalent plus 3-4 years of experience in area of specialization. Minimum of three years prior cooking experience (if supervising kitchen staff). Prior supervisory experience preferred. Prior customer service experience required. Basic math skills and proficient in Microsoft Office-Word, Excel and Outlook. Ability to multi-tasks and prioritize. Flexible schedule. Current Food Handler's permit. Must be able to lift at least 50 lbs.
