Store Manager

Our client, Fein Brothers, has been proudly serving Wisconsin's restaurant and foodservice industry since 1929. Family-owned and operated, we're known as the premier destination for commercial kitchen equipment, restaurant supplies, and design expertise. We've built a reputation on reliability, customer service, and long-term relationships.

Our Core Values:

Integrity:

Do the right thing

Accountability:

Do what you say

Excellence:

Go above and beyond

Continuous Improvement:

Always be growing

Job Summary:

We're looking for a hands-on Store Manager to run our retail store, lead our inside sales team, and drive day-to-day operations.

Key Responsibilities:

Lead Store Team & Daily Execution Oversee daily store operations and sales floor activity Coach and develop inside sales and retail associates Run department L10 meetings and drive accountability Assign and prioritize workflow (quotes, orders, follow-up) Ensure consistent phone coverage and fast response times Own Store Sales & Customer Experience Assist customers in-store and over the phone Create quotes and sales orders using DDI and AQ Follow up with prospects, house accounts, and open opportunities Own and drive store & inside sales performance Support POS transactions and ensure a smooth checkout experience Improve conversion, average order value, and repeat business Manage Inventory & Merchandising Maintain organized, functional equipment and supply displays Oversee store inventory Maintain vendor tables and relationships Ensure store is clean, stocked, and customer-ready Own merchandising, product placement, and inventory availability on the sales floor Support Outside Sales Growth Identify opportunities within store accounts and connect them to outside sales Coordinate handoff and support continued account development Stay Organized & Drive Accountability Monitor open orders, special orders, and service calls Log sales activity and maintain CRM updates Support sales forecasting and planning Oversee house accounts and re-supply processes

Qualifications:

Strong leadership presence with a hands-on, lead-by-example mindset Experience in retail, inside sales, or showroom environments Ability to multitask and problem-solve in a fast-paced setting Strong customer service and communication skills Organized, detail-oriented, and accountable Experience with

ERP/CRM Schedule:

Full-time Monday-Friday with some flexibility based on store needs

Pay:

$60,000.00 - $75,000.00 per year

Benefits:

Health insurance

Work Location:

In person