Manufacturing Department Supervisor- 38th and Sheridan

This is a M-F leadership position located on the northeast side of Indianapolis (address is 6130 E. 38th Street, Indianapolis, IN 46226. The general salary range is $50

• 60K and includes full benefits (below): The Manufacturing Department Supervisor is responsible for end-to-end production operations, with oversight of Team Leaders and assembly line staff to ensure safe, high-quality, and cost-effective output.

Accountability includes daily execution and overall performance across productivity, quality, on-time delivery, and financial results. Leadership is exercised through Team Leaders, with a strong emphasis on building capability, accountability, and engagement across a large hourly workforce. Alignment of staffing, schedules, and resources supports production demand while promoting labor efficiency and minimizing waste. Ownership of departmental financial performance includes P&L awareness, cost control, and ongoing margin improvement through data-driven decision-making. This role is a key member of the Commercial Services management team, contributing to operational strategy, customer satisfaction, and long-term business success. Example Duties and Activities Perform oversight of production operations, including review of schedules, product specifications, and delivery timelines. Ensure alignment of daily production activities with safety, quality, output, cost, and delivery targets. Communicate with customers and internal partners to clarify requirements and improve service outcomes. Develop and manage labor schedules to optimize workforce utilization and meet production demand. Monitor production status and intervene as needed to resolve issues and prevent delays. Lead, coach, and develop Team Leaders and assembly line staff to drive performance and accountability. Assess Team Leader effectiveness and build leadership capability through feedback and mentoring. Promote a culture of engagement, accountability, and continuous improvement. Conduct performance reviews and provide ongoing feedback, recognition, and corrective action. Support hiring, onboarding, training, and cross-training to strengthen workforce capability. Manage departmental financial performance, including P&L awareness, labor costs, and productivity. Analyze key performance metrics such as labor efficiency, scrap, and cost per unit to improve results. Identify and implement cost-saving and margin improvement initiatives. Apply lean manufacturing principles, including 5S, to reduce waste and improve efficiency. Perform root cause analysis and implement corrective actions for quality and process issues. Lead and sustain continuous improvement initiatives. Ensure compliance with safety and environmental regulations and internal policies. Investigate incidents and implement preventative actions to reduce risk and cost. Oversee equipment performance and coordinate maintenance to minimize downtime. Utilize production data to support decision-making and operational improvements. Deliver regular communication of performance metrics to drive alignment and accountability. Required Competencies Degree and Credential Requirements

• NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development. People Management
• Enables direct reports and co-workers to grow and succeed through feedback, instruction, and encouragement to ensure their success and the accomplishment of departmental goals in a production, assembly, or order fulfillment environment. Manufacturing Operations and Process Improvement
• Possesses familiarity with warehousing and inventory controls, lean manufacturing systems, quality management systems, and LEAN philosophies as they apply to a plant manufacturing environment. Technical Knowledge
• Has working knowledge of G Suite and MS Office. Communication Skills
• Articulates thoughts and expresses ideas effectively using oral, written, visual, and non-verbal communication skills, as well as listening skills to comprehend customers' needs. Delivers information in person, in writing, and in a digital world. Building Collaborative Relationships
• Develops, maintains, and strengthens partnerships with others inside or outside the organization who can provide information, assistance, and support. Mathematical Aptitude
• Develops and applies mathematical thinking in order to solve a range of problems in everyday situations. Innovation
• Creates new and better ways for the team to be successful by identifying gaps, evaluating opportunities, assessing risks, and putting ideas into action.

Preferred Competencies Quality Standards and Methodologies for ISO 13485 and

ISO 9001

• Has expertise in quality assurance-based standards, requirements, specifications, and guidelines to ensure that products, services, and processes are of good quality and fit for purpose according to ISO 13485 and

ISO 9001.

Benefits:

Full-time employees may participate in a comprehensive benefits program that includes: Continuing education and leadership development as well as tuition reimbursement Comprehensive health plan Generous paid time off (PTO) and paid holidays Sabbatical and parental leaves Life, dental and vision insurance Short

• and long-term disability plans Nationally recognized preventive health and wellness program Section 125 pretax health spending account, dependent care spending account, and premiums Retirement planning options with generous company % match

Mission, Vision and Values:

click here Goodwill Legacy Group is an EEO Employer/Vet/Disabled employer CommercialServices1 Since 1930, Goodwill of Central & Southern Indiana has helped individuals become more economically self-sufficient through employment, education, job training, and health services. Today, we are one of the largest Goodwills in North America, providing services to thousands of individuals and families each year. We change lives every day by empowering people to increase their independence and reach their potential. As employees, we thrive and work as a team living and breathing Goodwill's values. When becoming an employee, you can expect to embrace the values of Innovation, The Value of the Individual, Learning, Employment, Self-Sufficiency, and Lasting Impact. We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. For more information about our commitment to equal employment opportunity, please click here . If you need a reasonable accommodation for any part of the application process, please email at hrbp@goodwillindy.org and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. To check the status of your application, login to your account and you will see your status by job or email the Applications team at applications@goodwillindy.org